9. Mai 2024 von Online Reputation Sr. Advisor
Dear Kevin, Thank you for your kind words!We're glad you had a fabulous experience and we hope to see you soon again.Kind regards,Rachele Bertolazzi
26. Apr. 2024 von Rachele Bertolazzi, Online Reputation Sr Advisor
Dear Achim,Thank you for sharing your Ushuaïa experience! We greatly appreciate your nice words about our suite, facilities, and restaurants. We aim to offer an experience that combines the luxury of a 5-star hotel with top-notch entertainment, and we're glad you enjoyed this combination.Hopefully we will welcome you back soon!Sincerely,
3. Okt. 2023 von Belén Rodríguez - Online Reputation Senior Advisor
Dear Gürkan,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor
24. Aug. 2023 von Belén Rodríguez - Online Reputation Senior Advisor
Dear Claudia,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel! Belén RodríguezOnline Reputation Senior Advisor
1. Aug. 2023 von Belén Rodríguez - Online Reputation Senior Advisor
Dear Manuela,Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused during your stay. Your feedback is vital to us as it helps us identify areas for improvement.We are sorry to hear that there were issues with the door and shower in your room. Maintaining the quality and functionality of our facilities is of utmost importance to us, and we regret that these problems were not addressed before your arrival.We are happy to see that anyways your experience was excellet! Kind regards,
26. Juni 2023 von Belén Rodríguez - Online Reputation Senior Advisor
Dear Gabriel,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the club and the parties. However, we regret to hear that you found the facilities to be old.We constantly strive to provide a comfortable and enjoyable experience for all our guests. While we understand that different preferences exist regarding hotel aesthetics, we take all feedback seriously and use it to improve our services. If there are specific areas or aspects you would like to highlight for us, please feel free to provide additional details so that we can address them appropriately.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Warm regards,
6. Juni 2023 von Belén Rodríguez - Online Reputation Senior Advisor
Dear Raphael,Thank you for choosing us and for your time to value your stay. We regret that you were disappointed with the prices during your visit. Our worldwide known events, the prime beach front location and our excellent accommodations make us a popular choice in Ibiza, and we hope this was added to your stay. We appreciate your feedback and hope to see you again soon. Sincerely,
2. Sep. 2022 von Belén Rodríguez - Online Reputation Senior Advisor
Dear Carlyle,First of all, thank you for your review. We are saddened that your expectations were not fully meet. We hope that still you have brought home unforgettable memories from your stay at Ushuaïa Ibiza Beach Hotel.
27. Okt. 2022 von Guido Merani - Duty Manager
Dear Anil, thanks for your review. We hope to see you once again next season! Regards from Ibiza!
28. Juni 2022 von Amancio Varela, Online Reputation Sr. Advisor
Lieber Marcel Vielen Dank, dass Sie Ihre Erfahrungen im Ushuaïa Ibiza Beach Hotel teilen und zur ständigen Verbesserung unseres Services beitragen. Vielen Dank für Ihre lieben Kommentare zu unseren Partys und die hervorragende Erfahrung, die Sie dabei gemacht haben. Wir nehmen Ihre Anmerkungen und konstruktiven Feedback zur Kenntnis, um uns auf jede erdenkliche Weise zu verbessern. Kundenzufriedenheit ist alles, was wir anstreben. Wir hoffen, Sie geben uns die Gelegenheit, Sie wieder im Ushuaïa Ibiza Beach Hotel begrüßen zu dürfen! Liebe Grüsse,