Holland Court Hotel

I booked this hotel in part because their web site said that it had been recently refurbished. Let's just say that it's a work in progress and some of the work is sketchy. The old flooring was covered by a cheap laminate, which had a lot of give and squeaked loudly. The soundproofing between rooms is non existent - we knew the most intimate details about our neighbors and had trouble getting to sleep at night due to the slamming doors, squeaky floors, and steps. The building has no common gathering room and the dining facility is very small. Note that although it's located very near the Kensington Olympia underground, that station only has weekend service. Instead we had to go to Hammersmith or Earl’s Court, both of which are many blocks away. The staff is very friendly and helpful but they were not enough to overcome the faults of the building and location.