St Ermins

Hotel liegt sehr gut. Frühstück ist nicht reichhaltig aber ausreichend.

Great hotel and great location. The hotel is very clean and the staff incredibly nice and helpful. We had problems with the TV on the first night where it had to be rebooted every 5 minutes. When it was still occuring on the second night, the night manager, Bilal, moved us to another room and personally came up to help with the bags. He also credited us two days internet. The hotel location is right next to the St James tube which is on the district line and can get you pretty much anywhere. It also connects to Victoria Station which is how we came and went from the airport. West Minster Abbey was less than a 5 minute walk. The two rooms we stayed in had exterior obstructed views of brick walls so we pretty much kept the blinds closed but with the great location and since we were out most of the day anyway this was not that big of a deal. We never ate at the hotel so I cannot comment on the restaurant or prices. I did have a couple of draft beers at the hotel bar and a pint was ~7 pounds (or ~10 dollars) which is about what I paid at the hotel bar in New York when I stayed there last year so it was pretty much the same; better to hit the cool pubs like The Albert just around the corner for a pint half that price and served on cask. Overall, I highly recommend this hotel and would definitely stay again next time we visit London.

2nd and last time at this hotel. Reserved an Executive King bedroom only to be given the smallest room on the entire floor. This is the 2nd time this has happened to me at this hotel, which leads me to conclude that this is company policy - place the guest in the smallest room and wait and see if they complain...which I did...to be told the floor diagrams on the back of the door are not drawn to scale "...does that make sense..?" the clerk said......Actually no, it doesn't...eventually shown to a slightly larger room at the back of the hotel facing an alley with trash containers and air conditioning units.....(again....the philosophy of "lets see how much our guests can tolerate") - quite appalling. The reservation also included breakfast, again only to be told that refers to the Continental...an additional charge for the "Full English".......all-in-all a very poor experience....but I've learned my lesson.......A shame really.....it has potential......I subsequently stayed at The Compleat Angler in Marlow (a MacDonald Group hotel)...and the difference with respect to taking care of the guest was night-and-day.....St. Ermin's has a lot to learn....

The hotel is beautiful and it's location is excellent for everything you want to do during your stay. The hotel is clean and well kept and the staff is eager to assist with anything you may need.

St Ermins hotel in London is a gem. My wife and I stayed there sept 3rd thru the 6th 2011 and had a great time. First, the location is perfect. 10 minute walk to big ben, and west minster abbey. 10 minute walk the other direction to Buckingham palace. Right next to st james tube which is really easy to use! we went to wimbledon nonstop on the tube. It was great! The concierge Juan is awesome! He goes way out of his way to help you, get you tickets, maps, directions, etc. The restaurant is very nice as well. We only ate there once because we wanted to try all the different places, but on a sunday night at 9pm its nice to have such a nice restaurant as a back up. We would definately recommend this hotel to anyone going to London. Very clean, safe (right next to Scotland yard), and a very friendly staff. Excellent!