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The hotel is in a great location with a great receptionist who speaks English. I don't remember her name but she had a bubbly personality and made you feel very welcome. This is a smallish hotel, but it does have a tiny lift so you can get the luggage up without using the stairs. A big plus! We could walk everywhere from here except Stazione Principe. We walked to Brignole several times. The room was small but nice and the bathroom was very good. We would certainly choose it again should we be in Genoa.

The room was average size for Europe. Staff were friendly and helpful. Close to a lane way, that you can walk down to the waterfront. Breakfast was good. We would stay again.

We stayed in the starhotel president genoa for 3 nights. It is very convenient hotel with 3 minutes walking distance to Genoa Brig train station. The staff is generally kind but does not actively provide assistance and tourist information when comparing with other starhotels in bologna and milan.

our first night I was locked in the ensuite due to the door being broken they gave us another room, the air conditioner was not working, they then gave us a bigger room, the following morning, the hair dryer gave in and died. This is a good hotel to stay at with 190 rooms it has very good decor and pleasant staff, very close to the train station and walking distants to local shoping district . The breakfast was very good. unfortunately we just had a bit of bad luck......

The hotel receptionist was very nice when we arrived - very personable. Made it to our room and it was so tight. It fell like we were in a college dorm. we were staying there only for a night - to catch a cruise the next day. From that perspective it was ok. It was clean, kind of modern decoration, good breakfast. The bathroom was super little - we are of normal size and it was hard to move in the little shower they have.

Très bien situé. Bel agencement.

Just spent one night before taking the train the next day. Hotel is located just across the street from the Brignole railway station and from the bus stop for the Genova airport bus (VOLABUS). This is a historic but completely renovated hotel, rooms are small but clean, comfortable and quiet. Modern bathrooms! Breakfast is quite decent. Staff is super friendly and speaks English. When in the hotel, check out the historic elevator and the historic photos of Genova in the hallways.

Centrally located and comfortable.

Bon mais l'emplacement n'est pas très pratique pour visiter la ville.

The hotel had limited English speaking staff. When I booked the hotel, I thought it was closer to town, however, it very close to a bus stop which took you all the way into the town. The room alough small (as most rooms in european hotels are), was clean and efficient. There was a small pot to warm water for coffee or tea.

We only had one night and day in Genoa and found the NH Hotel Marina was very central to all our activties. The hotels location on the waterfront made it very appealing. Breakfast was great, the rooms were clean and comfortable. If we ever return to Genoa we would stay here again. Judy Western Australia.

Good Hotel and Excellent Location

The room was wonderful with a fireplace and a huge marble terrace that looked out on the square in front of the hotel. The breakfast buffet was good, but basic. I can't complain for the price.

Good: Clean, friendly, free water and tea, elevators, friendly staff Bad: Small and fuzzy TV, shower water has inconsistent temperatures (fluctuates between cold and hot), heater not especially powerful, internet can be slow

High on service; low on style. Very clean & comfortable. Excellent location for city centre and all transport. Would stay there again.

Good hotel in a quiet neighborhood with a nice walk without tourists possible. However avoid the restaurant - run away. The menu sounds Italian but the food is microwaved and not from the day. Better to go to the supermarket just 1mn away and make you a sandwich.

If you are on a cruise out of Genoa this is an ideal location. It is about a 15 minute walk to the cruise ships & there is a supermarket close by.

les - : trés bruyant car gare à coté (kies obligatoires !) : chambres un peu tristes : garage payant les +: petit déjeuner trés complet

This hotel is right beside the station and has an excellent view across to the harbour from the top floor verandah - wonderful for that evening glass of wine. The room itself was quite old but clean. The TV did not work but that did not really bother us. Breakfast was very average - it could do with a huge revamp. Quite expensive for what you get.

We found this hotel very comfortable, The standard of room was very good and clean. The staff were very helpful and pleasant. Breakfast was exceptional, all items being replaced in a timely manner, and the food was very fresh. We couldn't fault this hotel and would definately stay there again in we ever return to Genoa, The local area was interesting just 5 minutes from the port and several good resturants

We had a wonderful surprise when we checked in. Phillip, the guy who checked us in, spoke perfect english. It was such a relief after 5 days in rome in a hotel that the staff didn't speak much english. The room was really small...even by european standards. I would not even think about trying to put a family in one of their rooms. However, it was very nice. They had wifi and even a power converter, if you need to borrow one. It was modern, nicely decorated, and in an area with lots of restaurants and shopping. About a 10 euro taxi fare to cruise ship port or 35-40 or so euro to airport. It was also located down a tiny side street, so it was much quieter than the hotels on the main street. I would happily stay there again if ever in Genoa again.

We took the trains, the metro, the Genova city tour bus, a taxi, and a water bus tour. The roads were very hilly and the city was very spread out which is why we decided to utilize every type of transportation they offered. Plus we only had one day to spend in the beautiful city and we all really wished we could have spent more time in the city. The hotel was great and the service fantastic. The only downside was that they allowed smoking in the hall ways.

un peu trop bruyant du fait de la circulation routiere. pas de parking a l'hotel necessite d'utiliser un parking de proximite en supplement.

Very impressed. Immaculate hotel.

飯店離Darsen地鐵站很近(僅一條街,10分鐘不到的路程),乾乾淨淨,有免費wifi可使用(但房間訊號偏弱,可到一樓大廳用,i phone沒辦法用),服務人員會給一張免費的地圖,幫忙介紹觀光路線很詳細,也會推薦想吃的料理餐廳(我們去了她介紹的其中一間,價位還算實在,餐點也不錯吃),還幫忙解釋到五漁村的交通方式,服務非常好!應該是會再去光顧的飯店! !

Spotlessly clean, excellently located within easy walking distance of main attractions, and with a very helpful staff.

Hôtel très bien situé, la salle de douche était correcte. Pas d'acces internet.

Un buon rapporto qualità prezzo, disponibili e cordiali. Pulito con camere semplici ma abbastanza vivibili, colazione accettabile. Buona posizione nelle vicinanze della stazione e dell'acquario.

Genoa is a beautiful city and the hotel was not to far from center of everything.

Hotel confortable, bien placé, personnel agréable, prix en proportion.

We stayed two nites. the location is great because of its proximity to the train station .The staff were polite and courteous,but failed to give us the requested wake up call the morning . We almost missed our early flight. We asked them twice. (We had an alarm clock which broke on the trip)!. Our room rate included breakfast. They have promised to set up a light breakfast for us that AM..but..there was nothing..(we would not had the time anyway because of the missed wake up call. We just had to rush out of the hotel. Other than that it was a comfortable stay.

the beautiful hotel is but steps away from the main Genoa train station. It appears that the hotel was recently renovated and they managed to modernize with any loss of a "grand hotel" tradition.

slightly odd hotel but clean and comfortable and well located.

Sem elevador, Intenet limitada a 2 horas (o que não me foi informado no ato da reserva). Junto a uma rua de muito barulho e sem estacionamento no local ou perto, causando grande dificuldade com as malas.

Das Zimmer war gut, das Bad etwas eng. Das Hotel war sehr sauber und das Frühstück war vielseitig und gut. Die Lage ist nicht ganz Zentral aber mit 4 Bussen vor dem Hotel sehr gut angeschlossen. Ins alte Zentrum geht man zu Fuß etwa 15 min. Internet und WiFi gibt es umsonst im Empfangsbereich. Der Service war sehr nett und zuvorkommend.

They say one thing then say another...we just incurred 44Euro in unexpected charges.

Tout d'abord nous avons bénéficié d'une "promotion" d'où un rapport qualité/prix plus qu'excellent conte tenu de l'emplacement central. Un des seuls bémols : à l'accueil, les propositions touristiques sont un peu chiches en prospectus…en français bien sûr mais pas grand chose non plus dans les autres langues et, .…pas de cartes de visite disponibles le jour de notre départ. Certain sur le web se sont plaint du bruit : fenêtres fermées, il n'en est rien et quand un voisins de chambre "parle trop fort" deux petits rappels "sonores" résolvent le problème. avant d' éventuellement s'adresser au personnel…! En voyage, une boite de"boules Quiès" n'est jamais inutile si on a l'ouï trop fine ! Les tv ne sont certes pas up to date, mais va-t-on à G. pour la "contempler" ! Le style des tapis mériterait d'être "allégé" et éclairci dans des tons plus neutres. Par contre mobilier "d'époque fait tout le charme de cet hôtel…une bonne "grosse commode" accueillante comme chez sa grand-mère… ah ! se maquiller assise à une coiffeuse comme sa maman ! Les couleurs choisies pour les murs et les tissus apportent clarté et fraîcheur à l'atmosphère et rajeunissent l'ensemble. Les multiples petits salons donnent de l'intimité pour se retrouver en petits groupes. J'ai beaucoup apprécié la variété des gravures anciennes et des "petits meubles" originaux qui décorent les "lieux publics". Rien à voir avec la déco hight-tech froide, impersonnelle et standardisée "trendy" ou bien la déco "surchargée nouveaux riches" de certains hôtels multi-étoilés récents ou récemment rénovés…. Tout est de bon aloi et l'on se sent vite "chez soi". Bref cet hôtel chaleureux, de tradition, nous reverra certainement lorsqu'une autre "promo" nous le rendra abordable. Ah ! J'oubliais les mânes des illustres anciens qui nous ont précédés…des artistes et des "royals" ! (pas vu de fantôme pourtant) Il faut le dire cela "fait partie du film" quand on fréquente de tel lieux qui ont leur histoire imprégnée dans les murs !

très bon rapport qualité prix ; très propre et central