Il Passetto Hotel Rome

not bad hotel room and area very close to the Vatican. clean with just the essentials to clean up/ rest and move on out for touring the city

The location was very convenient to view Vatican and the Sistine Chapel, although it is too far from everything else. I think next time I would get a hotel closer to the Roman section and take the subway or a taxi to the Vatican. The apartment was clean, however, once you get the keys, you are on your own. The person in charge disappears and could not be reached. We wanted to have our internet connected, so we tried to call the land line, which is when we discovered that we cannot call out, whatever number we called, the minute we even started dialing, we got a busy tone. Thinking that this may be the dial tone, we continued dialing, but the line remained busy. We had other people try to dial the number with an Italian cell phone, but it just rang in the little closet-office at the B&B. We then tried the cell phone listed on the business card for the B&B, but that number was not working at all. If we lost our one set of keys, we would have been out of luck and would have to sleep on the street. Needles to say, we didn’t get our internet that would cost $5/day. There are internet access places in the area, but all websites are in Italian and the attendants have no idea how to change the language of the internet browser, not to mention that I couldn’t wait to wash my hands, because the keyboard were ridiculously dirty. Also, there was no way to clear the cache, so you may risk that someone will access your email. You can’t upload any files or pictures there either. It was, therefore, extremely inconvenient not to have internet access at the B&B. Overall, the place wasn’t worth the 100 €, all the room instructions were in Italian, there was no hair dryer, no alarm clock, no Kleenex. The check-out was at 10am, we wanted to go buy some souvenirs at 8:30 am, before we check out. In response to that, the attendant asked us to pack before we leave for shopping, so that she could get the room cleaned up early, which didn’t go over well with us, we definitely didn’t want to vacate the room way before our check-out, which was early to begin with. Overall, I found the service poor, it was all about collecting money, with as little service as possible. I should have known, there was no contact for the hotel when we booked it. When they contacted us to confirm the reservation, I asked them about directions, to which they didn’t respond. The Orbitz site lists that there is a shuttle, but there isn’t, they said to take a Taxi. We ended up looking for this place, dragging our luggage through Rome, even the people who worked a block away didn’t have any idea where this place is. If you book this B&B, print a very detailed map! The best/cheapest way from the airport is to take the 8 € bus shuttle, but make sure you print detailed directions from their drop off place, since the customer service at the airport was totally unhelpful, as was the bus driver, when we wanted to know where the drop-off point was. We had no idea where we were when we got off the bus. The good think is that to get to the train station, it is only 15 € taxi ride.

The hotel was everything we would want it to be. A GREAT location, clean, and Maggie the Hotel MGR was beyond fabulous. She is full of information and maps and finds out everything for you. I highly recommend this place.

Had a wonderful time!! The staff was unbelievably kind and helpful in everything we asked. Breakfast brought to room every morning was a major plus! The cappuccino was amazing and my husband loved the marmalade croissants. The room was a good size and the location was perfect - a block away from the best gelato in Rome! (Gelateria Old Bridge). The only issue we had was with the water in the shower, it would go from cold to scalding hot and getting it to remain on a constant warm temperature was difficult to do for more than one minute. Aside from that, we had a wonderful stay!!

We focused our visit on the Vatican, but given that the hotel is at Piazza Risorgimento it has good connections to the whole city. This is a true gem of a find and we're sure to be back. Clean, friendly, comfortable (they actually have good mattresses - a true find for a budget hotel in Rome) and all of that at a great prize. simply unbeatable.

The service was the best, hotel was very nice and clean, [...] was very nice and very attentive at all time. Breakfast was great and location was the best, right next to vatican.We will highly recommend it to anyone.Thanks [...]

The receptionist was very kind and helpful. Every day, they brought the breakfast to my room. Each time I had a question the receptionist gave me detailed explanations about how to obtain something or go somewhere.

The hotel was very, very clean, more room than I had expected and very close to all Rome sites. Continental breakfast was brought to the room each day at the time of my choosing. The hotel was generally quiet and bed was comfortable.

è la terza volta che soggiorno in questo hotel, sempre tutto ottimo, sia come pulizie, tranquillità e posizione, ma .. con mio rammarico constato che la camera ove soggiornai 2 anni fà, ha ancora il problema del riscaldamento, il condizionatore è rotto.. non funziona il risultato sono 17 o al massimo 19 gradi in camera, per non parlare della stufetta nel bagno che si accende all'occorrenza ma che non rimane accesa + di un'ora.. a dicembre è intollerabile, soprattutto possibile che non si è mai stato risolto il problema in 2 anni fà?!

Une entrée pas évidente à trouver mais quel accueil !Idéalement situé à côté de la Basilique St Pierre, une concierge adorable, une déco épurée, on y retournera!!