NH Amsterdam Centre Hotel Amsterdam

Personal nicht immer kooperativ. Keine Sicht aus dem Fenster: Grund: die Aussenseite der Fenster war mit Tüchern verhangen. Dadurch konnten wir nicht aus dem Fenster schauen, war nicht schön!! TV ohne Deutsche Sender. Das Bad war sehr schön, jedoch die Brause in der Dusche sehr schwach.

Super Preis/Leistung, freundliches und hilfsbereites Personal

Das Hotel hat eine gute Lage (wir hatten ein Zimmer zur Hofseite, daher ruhig), man erreicht das Zentrum in wenigen Minuten. Sehr positiv: Anlegestelle des Canal Bus (Grachtenrundfahrten) praktisch vor der Tür. Das Hotel ist gut ausgestattet, die Zimmer angenehm, sehr schönes Bad ebenfalls mit guter Ausstattung. Personal durchwegs sehr freundlich (wir hatten allerdings keine Sonderwünsche). Mängel: Der Lift ist für dieses Hotel nicht ausreichend leistungsstark (Chipkarte funktioniert nur nach Lust und Laune), während unseres Aufenthaltes war der Kaffee-Espresso-Automat im Frühstücksrestaurant ständig defekt. Das Frühstücksrestaurant war z. T. recht voll. Ein schmutziges Handtuch wurde nicht ausgewechselt, obwohl es auf dem Boden lag!

There isn't much to complain about with this hotel. The staff was friendly, room was spacious and comfortable, and the location is really convenient. One of the few minor complaints I have is that the 30-minute vouchers for use of wifi in the lobby is a bit annoying, considering that there are a ton of cafes sporting free wifi all over the city. All in all, it was a very nice stay.

Beds are very uncomfortable. Extra fees for everything: not only wifi but also to use the gym (€15/day). Housekeeper wouldn't let us use the minibar fridge and kept removing our food. Key cards broken all week for elevators, causing huge backlog at reception desk.

We were at this hotel for New Years and were not able to locate the hotel right away because the sign is so small. We saw the Marriot sign first thing and didn't notice the sign for this hotel at all. The hotel is right across the street from the Marriot. Check in was good. WIFI is not free in room but it is free in lobby and they do have a business computer. You are also able to print your boarding pass for free which is a plus. The room was just okay but the shower is awesome. Love the shower!!! The TV is an old tube TV and the bed was not very comfortable for me but okay for my husband. The towels in the bathroom are great, big and soft. We had a view of Leids Square from our room which is nice. The hotel is walking distance to city center, musems, heneiken brewery, flower market, Ann Frank Haus and several other sights. We took the tram but you can walk to these locations from the hotel. The Tram is so close and easy to use. 7,00 EURO for a 24 hour pass. The service at the hotel was wonderful. We asked for restaurant suggestions for New Years Eve and the Night Manager went above and beyond to find a place for us to eat. Most places are closed in Amsterdam for New Years Eve and she called around till she found something for us. I would recommend this hotel due to the location and the service.

Great location, not in the middle of the city center, but close enough to feel it's heat!

This hotel is convenient to everything - the canal boats, coffeehouses, restaurants, shops, etc. Very accommodating staff. We did not eat at the hotel except for room service one morning, which was very good but a bit pricey. We did like the pillow service; guests have a choice of pillow types ranging from firm to soft. You choose the ones you want and they bring them to your room.

the hotel was nice but pretty much as expected from a luxurious hotel, the pricing was pretty much expensive but what could you expect during the IBC. would definitely go there again, but hope to see some more reasonable pricing.

sheets were dirty when we arrived. They never cleaned them after asking. Staff had a hard time recommending places to dine, etc. Did not enjoy location of hotel.