Real Palacio Hotel Lisbon

Die Zimmer (sauber aber der Teppichboden weist schon enorme Gebrauchsspuren auf) und das Ambiente im Hotel ist ansprechend und nett. Insbesondere der Innenhof und die angrenzende kleine Bibliothek (Aufenthaltsraum) sind charmant und geben dem Hotel einen gewissen Charme. Das Preis- Leistungsverhältnis im Restaurant entspricht leider nicht den Erwartungen.

Aufmerksamer Service - Torte + Sekt unaufgefordert zum Geburtstag. Frühstück gut und reichhaltig. Ausstattung sehr gut und recht neu.

Very enjoyable, comfortable and great price in convenient location

We were on a European trip (Germany, Austria, France) and decided to go to Portugal. We did not know what to expect because we really didn't look into it. The hotel was unbelievable. Everyone went out of their way to help. The service was amazing. We didn't get bathrobes in our room and when we called it in someone brought them within 5 min. Breakfast was fantastic. Everything was super clean. We took advantage of the pool and saunas. We also used the hotels airport transfer service. They were very punctual, very helpful and super nice. I would stay here again.

Chambre très confortable. Climatisation bruyante. Impossible de laisser la fenêtre ouverte : Chambre au second au dessus du patio utilisé jusqu'à 23h00 pour les lunchs des personnes en congrès (entre 30 et 40 personnes), donc soit le bruit de la clim, soit le niveau sonore élevé des convives. Le personnel oublie facilement le "bonjour". C'est dommage ! Contrairement à la pub sur leur site, l'hôtel ne dispose pas de navette pour l'aéroport. Le restaurant est tellement sombre qu'il faut sortir pour pouvoir lire la carte. Le service est démesurément lent malgré le peu de tables occupées.

Kind attention to your need's, very clean place. I had an upgrading for sure and enjoyed my stay very much.

Located in a great location, excellent service, FREE breakfast! No wifi and the tethered internet did not work.

we had wonderful time in Lisbon and couldn't have been at a better hotel. Our luggage was delayed in Heathrow so having robes and slippers in the room was a wonderful treat as we tried to relax. The staff was so helpful and friendly and called the airport to track the luggage for us. The staff members were fluent in English and able to give us great directions on getting around the city. Unfortunately we needed to leave to come home early since our British airways flights were in question due to the snow. The staff especially Patrick helped us arrange reservations on SATA through Azores and get home safely without having to deal with sitting for hours or days in the airports. Thanks again for making what could have been a terrible time very delightful. We'll be back

friendly staff, nice room, excellent breakfast buffet

A clean, well-located hotel with comfortable rooms and excellent facilities. The staff were always attentive and customer service was excellent. The buffet breakfast was of a high standard and the hotel restaurant served fantastic food at reasonable prices.