Point Hotel Taksim

I was on crutches due to an injury the day we arrived in Istanbul. We had to change all our plans, and wound up staying at the Point Hotel at the suggestion of the manager at the Misafir Suites, where we were staying prior. The Misafir was fully booked, and we had planned to leave Istanbul and head to Kayseri. Due to my accident, we had to find another hotel asap and wound up staying at the Point for nine days. They simply could not do enough for us. From helping me up the steps at the front, to finding us taxis, to opening up the side door for me without our asking, to the patient, tireless efforts of [...] at Guest Relations, who was on the phone with the American Hospital for an hour trying to get my results emailed to the US, to the enormous birthday cake they left in our room for my husband's birthday...I could go on and on. The service was absolutely wonderful. I didn't call it 4-star, above, because it isn't at the level of a Four Seasons or anything, but these folks know how to make a stay wonderful. Lots of little amenities in the hotel rooms, the color scheme is very relaxing and elegant, the spa is wonderful, and a stay at the Point includes access to most spa amenities including the indoor heated pool and the Turkish bath. I loved this hotel and would stay here again in a heartbeat.