Hotel Frank, formerly Maxwell Hotel

This hotel tries to be updated and relevant to the theatre district, but it is fairly run down with new paint. The union is in a protest over workers' rights, so the protesters started at 7 a.m. on Sunday morning and woke up the whole block, not just everyone in our hotel. There is no restaurant or amenities as the resto moved out.

It is a very good hotel! Decoration is nice. Friendly and helpful staff. Perfect location in the middle of the city. Close to the BART, cable car, busses etc.

Bothersome protesters in front of hotel between 1 and 5 who harassed us coming and going. Called us stuff like "scumbag" and aggressively suggested we check out. When the hotel changed hands I guess some of the union agreements the previous owners had agreed to were no longer honored. Personally, I feel that if the previous union employees had done a better job maybe the hotel wouldn't have been bank owned and sold to the current owners. The protesters should get with the program or find new jobs. Obviously mismanagement did play a roll in the sale as well.

Great value for the price. Excellent location. Close to everything. Very clean. Comfortable. Booked extended Queen. Bathroom good size. Walls thick. Quiet, except boycott by workers with megaphone in morning and afternoon.

There was a strike going on at the hotel for the last 20 months. There was no warning or notice about this. There was also construction going on on three floors below me. I had a much longer description of these problems but every time I try to upload this survey, I get an error message telling me there is "inappropriate language" in my review.

The hotel is great for the price. It's clean and neat, the staff is super nice and it's in a great location centeral to everything. Keep in mind that you will hear the street traffic since you are in the middle of town.

If you know where you are in the city and dont need a friendly staff to help you with direction or much of anything for that matter,this hotel is great!! The location is amazing!!

My stay in SF was for business. The location was good for my commute to the financial district. The location is close to all of the major shopping retailers, BART, Chinatown, restaurants, street cars and the trolley. My room was on the top floor of the hotel so I did not hear any noise from the street and I never heard anything through the walls of adjacent rooms. The only complaint I had with the room was that there wasn't a lot of water pressure when taking a shower. Other wise the free wireless internet and a clean room every day after coming back from a long day of work was welcoming. I did not take advantage of any other amenities. The next time I travel to SF I am going to look for a hotel that includes a fitness center as this hotel does not have one but offers a daily pass to a nearby fitness center for 3 lincolns, each visit.

If location is what you're after, then go for this!

This is a sweet little gem in the heart of San Francisco. The decor and ambiance are perfectly up my alley. The bathroom was TINY though....like tiny in a way that the faucet is even too big for the tiny little sink. But seriously, if you're looking for top notch in luxury, you are also willing to pay a lot more for a room.....basically, with Hotel Frank, you get a bit more than you pay for....but remember, this is not a Four Seasons. Regardless, I love that Hotel Frank is not stuffy, I LOVED the staff (Yay Ronnie!!)... Remember that you are paying an additional $30 a day for Valet parking (the norm in San Fran), just make sure that you leave no valuables in your car, as there were strange problems with our car when we got it back from a three day stint in Valet parking. Nothing went missing, thank goodness, but the trunk was broken and the seats and windows were adjusted (why must we adjust the passenger seat to park a car 5 blocks away, I wonder?). The ipods were disconnected and someone had changed the radio to the "Playboy" channel and had adjusted the air conditioning to a wonderful 58 degrees. During winter. I don't want to know what happened in our car while it was in the care of these people, but all I know is that they were happy to refund. And that makes me happy. I'll update as soon as the refund goes through.