Knights Inn Downtown San Francisco

Not told about the secure car parking at the hotel. parked in the hotel car park which was inside the hotel and the car was broken into, spend the rest of the day with police reports and changing the vehicle. Not a happy time.

The hotel was OK and the price was right. Close to BART and City Center. The best part was the staff - exceptionally friendly and very helpful. One of the best staffs I have ever encountered in my travels! I could not say enough for them - from the front desk clerks to the cleaning people - they rate a 10, in other words Perfect! Ex: my room was on the second floor in the building across the street from the front desk; the female clerk assisted me with my luggage across the street, then offered to carry my bag up the stairs. Most bell-hops wouldn't do this without standing there waiting for a tip. It was a last minute reservation and considering the other hotels I checked out and their rudeness on the phone, I consider myself very fortunate to have paid a lesser price and receive a higher quality of service.

Make no mistake: this place is on the lower end of the quality spectrum. However, what it lacks in sparkle, it makes up for in convenience. I'm a gay man traveling into San Francisco for Folsom. It's perfectly located for attending that event. It is simply a place to sleep and shower, not lounge or relax in. However, the long walk to Market Street and BART makes it difficult if you have lots of luggage. The 19 bus does run down 7th, but it might too crowded for luggage. But if you travel lightly and want to save some money, this is one the cheapest hotels in the SOMA district. However, because of the homeless people/beggars in the streets (especially on Market), I don't recommend families or the timid stay here. The king bed room was quite small and cramped, but it was fine for me as a single traveler. The power outlets were surprisingly plentiful and easy to get to for running laptops, charging cameras, and running a cpap. Room 230 had great access to their free wi-fi this year, but it has been spotty in the past. The shower is also especially nice, though the tub in room 230 leaked, so put down the shower towel/mat. The nice water pressure and temperature remained constant, which is how I judge most hotel rooms, though it did take a bit for the water to warm up. The other big plus for this hotel is the air conditioner. Being from the hot, humid south, AC is a requirement. Most of the cheaper hotels in SF do not have AC. That may be fine for those use to living in a city, but street sounds are too irritating to those use to living in the quieter suburbs or rural areas. Being able to close the windows and use an AC is fantastic. Wearing earplugs is still necessary though. Unfortunately, the AC in room 230 wasn't working as well as it should have. I simply put up with it instead of changing rooms. The AC in other rooms on previous stays have all worked fine. One small complaint is the hold charge they put on your credit/debit card for incidentals/damage deposit. They don't mention this in their description, and can be quite a shock if you're not expecting it. It's especially annoying if you've pre-paid here through Orbitz. Overall, I would gladly recommend the Knight's Inn to anyone wanting an inexpensive place to sleep in the SOMA district. It's location is perfect for the leather crowd attending Folsom. Conversely, single female travelers or families should avoid it. The AC and nice shower make it a great value for the single traveler needing to save funds. I've stayed here for 3 years running, and plan to return next year.

elevator work so slow either up or downin coffee pot in the labby out of order in my entire stay of three days the meneger does not bother to fix it

The WiFi was really weak which made it hard to work and/or use the internet. The desk service was excellent. They were really accommodating in spite of their $150.00 deposit the require (which is not advertised when booking the room). The rooms were clean and well-maintained.

At first glance, a little run down, but not bad considering the price. Then, at bedtime, we found bedbugs on the pillow of one of the beds. It was a big event weekend, so I knew most hotels were booked. The woman at the front desk was not surprised when I called, and asked me what I expected her to do! After some arguing, she "switched" my reservation with someone else's who hadn't shown up yet! I really hope they didn't put anyone else in that room! I did not want to stay here once they moved us but had no other option. In the morning, the manager was unavailable for me to ask for a partial refund and the same front desk lady didn't understand why I wanted one! DO NOT STAY HERE! The price is not worth the hassle of bedbugs.

Wow our overall experience was horrible! -the amenities listed on the website were not at all accurate when we got to our room. -in order for us to get new towels, i had to personally bring down the used one's to the front desk to exchange them. -when i called down to the front desk to see if the maid could clean our room while we were out, the manager at the front desk told me that i could tell her myself because she was around the area cleaning. -then to top things off, the heater didn't work and this is the time of year when you need a heater!

I was down in SF for a university campus tour. Left my house at 3am and got to SF at 10am did my tour and hang out till after 3pm for my check-in. Mind I am a college student so money is super short[...]. Well as I go to check in, normally I understand they put your card on hold... But I'm this instance they wanted a "incedental fee" of $125[...]. I didn't end up staying there, meaning I wasnt able to get my refund for the room since I ended up at a friends, luckily! I think you need to find out extra policies the hotels are holding!

We just needed a place to lay our heads after the NLDS championship game on Friday. Parking at the ballpark was 45 dollars. We got a room and parking for 109.00. We live 80 miles away and did not want to drive home after the game. This place suited our needs just fine. Not fancy and definitely not a "destination" hotel. It is what it is - inexpensive and no frills

We have stayed at this location previously and things were ok & we enjoyed it. (Side Note: Breakfast is now coffee, a glass of Orange juice & a Danish) This trip however was a disaster! Please note this was not the Inn's fault, but upon check-in we were informed the water was off due to a pipe break in the street, already being worked on. Staff said it would be on in 40 minutes, not! Came back 2 hrs later still off and told by SFWD & manager 1 hr max, office side had just had service restored. We decided to stay vs taking a more expensive room up the next block since the office side of the street was working. Water did not come on until 10pm, so we missed our dinner engagement which was the only reason to be there. Orbit is suppose to issue a credit, we'll see... Word of advice in S.F. if there is a water issue at your hotel, move to another location! All pipes are under the streets and it takes hours to fix them.