Palace Hotel, San Francisco

Ideally located next to Montgomery Street BART station for this storied pre-1906 hotel. Truly grand in all respects although the modest sized rooms, additional wi-fi charges, and limited soundproofing between rooms might be a problem for some. That said, this is an exceptional hotel experience.

My family have voted the Palace our favorite hotel in San Francisco.

Historical Place, nice bar and very central location, I can recommend to every body which liks this three criterias, Helmuth Zimmermann, Switzerland

Location: walking distance to wharf or Little Italy (long walk, but that is SF), financial district and Union Square. Clean, nice area of town. Staff: Very nice, professional staff. Definitely attempt to maintain a European atmosphere. We are a younger couple, but staff treated us as well as the typically older clientele. Atmosphere: Very nice- but definitely a historical, antique style. Seems to aim for French-bourgeoisie/provincial style. Starwood Property so there is a strong brand behind the hotel- plus you can earn points. Room: Clean and sufficient. Not "modern", but rooms have been updated. Definitely a nice, well maintained property (did not feel "old" like other SF hotels). We were in a basic, King bedroom. Had a fridge- always a plus after Little Italy pizza!

Hi, the halls of hotel were constantly full of dirty plates; all day long. Some of the furniture in the hotel were damaged; the tv was blurry; there was visible mold in the bathroom tile; the shower/tub did not drain properly. Should I go on??? this is a 4 or 5 star hotel? Hardly.

Great staff, beautiful hotel very upper end. You can walk to just about everthing you could need for a fun overnight trip to San Francisco.

Plenty of very courteious staff and a very elegant hotel!!

This is absolutely one of the best locations in the city. The rooms are cleans, beds comfortable and the staff ok.

It was a good experience overall. Once you cross the $200 mark I feel you should be getting excellent attention to detail. Here are the flaws that prevented me from rating this hotel higher: - Checked in 6:30 pm Saturday evening. There was one person working at the desk, and there was a wait. - Door keys didn't work (and other people on line were waiting to resolve the same issue). No apology offered. - Found dirty washcloth over shower curtain. Stray hairs on floor. -No hair dryer in the room. - Wifi were pay-per-computer and expensive. - Walls were thin. Drunken guests in hall eventually subdued by hotel mgmt. Could hear other guests coughing etc. The location was great and it's a nice big old school hotel; there are a lot of weddings etc. so the noise issue may be a constant. If you want a good fallback hotel this is it.

I stayed 2 days here and had a wonderful time. The Holiday Tea was elegant, the staff very attentive and the location perfect for Muni or BART to get around town.