Four Points by Sheraton San Jose Downtown

This hotel is very centrally located to all downtown activities and San Jose State University. It is also close enough to the airport to make travel in and out very easy. The room was small, but very comfortable and clean. The hotel restaurant and bar were clean, modern, and well served. The staff were very friendly and helpful. I'd stay there again in a heartbeat! Dave D.

Went for NYE... Can't beat the location.. walking distant to everything. Room was very roomy and bed super comfortable. Room value great disappointed w the parking charge.. $20 a night

We enjoyed our one night stay at the Four Points by Sheraton. Although the room size was a bit small, the room was very clean and comfortable. The bathroom was really nice in that it came with a bath tub and a nice large fully tiled shower. In addition, the bedding was above average. We would definitely stay at this hotel again!

The trip started great by being given an early check in to help us out since we wouldn't be back until later that night. The guy at the front desk was new and was supposed to have someone shadowing him during his shifts. I found that out after the fact. I've worked at many hotels and they always put a hold on your credit card so I asked him if that was the case here as well. He told me there was NO HOLD on my card and they just needed one on file. I found our when my card was declined later at a restaurant that the Sheraton does indeed put a hold which takes 5 days to be removed after check out. Very embarrassing for me. When I called to speak to a manager, no one was available. Managers don't work on sundays. Odd since Sunday is the busiest day of the week usually. They told me I should have read the sign on the front desk and saw the hold statement. It says nothing about credit cards. The room was very comfortable and the location was great. Too bad the staff blew it for me. The restaurant had pretty good food as well.

The room wasn't much bigger than the bed. There was one window with view on bricks. Honestly I regret staying there, just a bad hotel.

Went to a concert at the HP Pavilion, everyone at the hotel was perfect.

Well we have stayed at this hotel 5 times now and still have good reviews. Overall nice clean ,professionally run place. We had a mishap with one of our stays but was addressed personally by the Manager and resolved the next stay. We stay here when we go to the SHARKS NHL games and love it . We will be back and have mentioned this place to friends.

We attended a friends wedding & stayed 1 nite in the heart of downtown San Jose. When we arrived to the room, we found a nice, spacious, clean room to our satisfaction. On the nite stand, we also found a note that supplied a soothing Jazz CD, earplugs, a nite mask & some tea. I thought it was unique, but found out why later that nite. The hotel offered a club on the weekends & the patrons could be heard thru out the early morning. If I were partaking in the partying, I probably would not mind. Next time I will use the earplugs if we stay again & ask for a room in the back. I would also suggest finding free parking in walking distance, $23/nite for self-parking. The location is great & in walking distance of many shops, cafes, restaurants, & attractions.

Four Points Sheraton hotel (First Street San Jose) is ideally located for the conference center and cheaper than the "official" 4* conference hotels. Rooms are somewhat small but very comfortable and well appointed. Bar happy hour (5 - 7 p.m.) is a good deal.

Staff was great with reviewing restaurants, helpful with numerous requests, and great with directions. Could not have asked for anything more.