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The staff was always very helpful and informative, the rooms were great and very high comfort level. The free shuttle however, was dismal. It was always late, we got stranded with a group of 17 people in the rain for an HOUR because the backup shuttle didn't come when it said it would. Hotel was fantastic. But they need to rethink their shuttle service.

Great staff, great room, great location. Business center was too expensive and PCs were not updated, but overall, we had a great time. We would stay again.

My family had a wonderful stay at the Hard Rock Hotel at Universal. The hotel was lovely and location (easy walk) to Universal made it the perfect place to stay. The amenities were excellent. The only thing I didn't like was that everything cost extra, e.g. fitness center, wireless, parking, etc. Seemed like we were paying enough for the room that they could have included some amenities without charge.

DANS UN ECRIN DE VERDURE A 5' DU PARC UNIVERSAL UN HOTEL TRES ROCK BELLE DECO MUSIQUE A TT LES ETAGES PERSONNEL TRES SYMPA ET UN TRES BON RESTO : PALM

Had a good time here, the rooms we're nice as well as the view over looking so much land. One of the larges hotels, the hall are long and self parking, your're in for a walk. But everything else was clean and worth it! Free Wi-fi would be nice.

Everything I heard about this hotel was on point. The hotel was not just immaculate, but the location was secluded, yet close to International drive which was nice if we didn't want to eat at the hotel. Definitely will be statying here for all our Orlando getaways

I stayed in for a conference , it was a great place... they had more choice on food :)

This was a last minute getaway, and the first time we've ever booked a "package". The hotel was everything it was advertised to be - upscale, upbeat, with 2 very relaxing pools. Capriccio Restaurant was phenomenal. Breakfast at the diner was also very good. Try the Billionaire Bacon!

great hotel. exceded expectations. expecting a room. had a suite.

Website does not do justice to the great amenties and housekeeping staff. A little far from Disney and Universal, but we had enough gasoline regardless. We wished one of the seven pools at the resort was an indoor pool, especially during the thunderstorms we worked through during the week we stayed in Orlando. Maybe "free" wireless would guarantee us to go back to this resort. The Orbitz prices were excellent, so we'll do business again! Thank you!

GREAT LOCATION - ROOMS WERE CLEAN, STAFF WAS FRIENDLY AND COURTIOUS AND THE PRICE WAS RIGHT NO COMPLAINTS. I WAS ON BUSINESS BUT I SAW FAMILIES THERE AND THEY SEEMED TO ENJOY IT AS WELL.

Very nice & comfortable. Front desk staff helpful @ onset of stay

Great Experience! Will most likely stay again. The kids loved the pool. Room was nice and had everything we needed for traveling with young children.

We had a wonderful stay in Orlando, and especially enjoyed Floridays Orlando Resort very much! Our family took advantage of the swimming pools, arcade, and complimentary transportation to the nearby theme parks. We were very pleased with the property and our spacious suite. If we return to Orlando, we'd definitely stay here again!

nice overall . parking charges unnecessary, However I would recommrned to my friends, highly.

Me and my children booked this hotel at the last minute through [...]. Not only was the price great, the rooms were nice and clean, the staff was pleasent, and it was really close to everthing from the Seaworld to dining outside of the hotel. The pool was wonderful and the kids enjoyed everything about the hotel.

We had a "moderate" hotel booked on Disney property. For the same price, all 3 kids had their own separate bed, 2 bathrooms instead of 1, a nice living room and full kitchen versus a standard hotel room with 2 double beds and a mini-fridge. So after much consideration, we cancelled on our Disney hotel and booked here instead, feeling like what we were giving up on location and proximity to the park, we would get in space after a long day at Disney! We were pleasantly surprised at the location. It wasn't far at all. It was next to a great outlet mall that wasn't too big or overly crowded. We felt very safe with a key-required elevator and the room was very spacious and included a washer/dryer. The room was clean and my kids loved having their own beds and not having to share the pull-out couch. We would definitely stay again. Kids are dying to go to the huge pirate ship pool.

Great BIG room and the view was nice - we saw the fireworks every night from the balcony! We rented a 3 bedroom and it was at the end of the hall - so only noise you could hear was in the Master bedroom from the doors down the hall and an occasional thump from next door - otherwise the other two bedrooms were quiet. It had most things you needed - plus extras like a blender, toaster, pots and pans, dishwasher and washing machine and dryer. You must make a trip to the store to get all the little items if you don't have housekeeping come in. The room needed a little update - the carpets and furniture were a little dingy. The Jacuzzi tub was nice. So was the outside Pirate pool. You have to rent a car really to get from place to place there with ease. The shuttle service seems limited. The staff was great and we really enjoyed our stay. It was like coming back to our actual home after going around Disney all day! Nice place for the price.

Everything was perfect and we plan to visit again soon!

Great room with bunk beds for my teens. Loved the many pools, games, spa, work out room. Enjoyed them all including the restaurants. Decor was lovely and couldn't beat the price for this new hotel! We met friends who joined us at the hotel and they were impressed too. Great location to all theme parks although there was no shuttle to Universal.

The room was great. Two full bedrooms and two full baths. There is a pitch from the front office to try and get you to go to a sales breakfast. This is optional, but they were persistent. A firm no several times did the trick. You can generally find better prices to the parks online than the discounts they offer for going to the sales meeting. Great location about halfway between Universal and Disney and Seaworld is about a mile away. Overall we were very pleased with the stay.

The Sheraton Vistana is a good choice for people who travel with Kids, they have several amenities options and the kitchen in the room is a plus. The hotel room was clean but it could be better for the price. The Restaurant menu don't give you many options. If you stay there more than three days you might have to look for restaurants outside the resort.

Long weekend at Disney Parks - great place to stay. I am Marriott Platinum so was quickly upgraded to a newly remodeled HUGE room with a 55 inch Flat Screen and pull out for the kids. Bed was very firm and comfortable, and linens were upgraded and new. The room was fabulous. My only beef - they shut down all pool services at 8PM with the pool packed with families anxious and willing to spend money (Hotel was at capacity for 10 straight days of Spring Break according to staff). Last call at 7:40 and the wait staff was on a mission to close the doors at 8. It was this way every night leaving dozens of paying customers scratching their heads. GM should have made the call to stay open until 8:30 or so on Spring Break. On balance, this was a great deal at a great property and the staff bent over backward to make sure things were perfect.

Ever thing was fine. But we didn't know that we had to pay for parking at 16.00 a day. then to get on line you paid 14.95 for 24 hours of use.

Everything was perfect, minus the fact that when we got there to check in it was raining and the staff said their computers were down. Needless to say we had to wait an hour and a half before we could check in and didn't get reembersed for the wait in the lobby. Kinda mad about that one....but other then that fantastic!

Amazing!! WE LOVED THE HOTEL AND LOCATION WAS THE BEST!!

Went on business with my husband, two adult sons and one daughter in law. Stayed in a two bedroom house on the fairway. Beautiful view! Very relaxing. The house design is very eclectic. Probably from the 60's with today upgrades (flooring, carpets kitchen appliances and master bedroom bathroom). We all enjoyed the house which is quite spacious. We didn't really use the full kitchen or hang out as much as we would have liked to. We would like to come back with the grandchildren. It's close to Universal Studios, a lot of nice restaurants and a Whole Foods Store. The Club House and restaurant (good waffles) are quite nice! The service is also quite good. My husband and sons played golf and that was expensive but a lot of fun. They saw Mr. Palmer and he kindly signed some golf balls for them.

This was my second visit to Bay Hill. Both stays have been excellent and the staff is excellent.

I was very pleased with the peace and quiet we enjoyed. everything was fine except for an odd smell in the room and hallways. I'm not sure if it was paint or moisture.

We checked into the Comfort Inn late at night and could not find it right away as it is located behind several businesses that block the view of the hotel from the street. The front desk person was helpful, however in giving us directions and very friendly upon check-in. The main point of dissatisfaction I had was that there was black mold around the outside base of the tub and onto the bathroom doorway. A little bleach would take care of this problem. The continental breakfast was nice and convenient as we were going to the Conference Center early. The location is convenient to many attractions. But for the money, I don't think this was the best value.

you did not tell me about 25$ per bag charge on american airlines. that should have been included in total charge!

We were delayed 3 hours at the airport and knew we were going to be getting in late so we called to inform the motel of our situation. They said no problem and that our room would be ready for us when we got in after midnight. We got to the motel at 2:30 am and were told there were no more rooms available and that they would be moving us to their other motels on the Universal Studios property. As we had paid for the reservation months ahead of time and called them to let them know of our late arrival, we were obviously pretty irritated to have to move at 2:30 in the morning. Now the good - they comped us that night and breakfast the next morning and shipped all our luggage over to our original hotel while we were out at the park that day. They also sent us an apology card and a huge tray of fruit, cheese and crackers when we returned to our room the first day. The hotel itself is great. Nice, clean room, great pool, easy walk to Universal Studios. BEST PART - your room key acts as an Express Pass for most all the rides at both parks - NO WAITING IN LINES! You can also buy souvenirs in the park and they will send them to your room so you don't have to carry bags around all day. With the exception of that frustrating first night, great place to stay if you are going to Universal Studios.

Overall a good value as we did a buy 4 nights get the 5th free deal making the price midrange of what we looked at. Garden view room was fine, no need to upgrade to pool view just for the fireworks because there is an enormous window view in the hallways that connect each "wing" of the hotel where you can stand and watch the Epcot fireworks (which are not really all that impressive anyway from the distance we were at). I actually would suggest a garden view if you like to sleep because the hotel seems to host a lot of conventions and parties that are held poolside and may be playing semi-loud music in the early evening. So, if you have kids and you want to sleep by 9pm/10pm, it might not be ideal. Many complain about the resort fee but its not like they try to hide it on you before you book. I wish they would just bake it into the price of the hotel. It does afford a lot of nice amenities if you think you will have the time to use them (but they charge for pool noodles or floaties which I found rather absurd). The grounds are beautiful but expansive so if you like a smallish feel to your hotel stays this is not the place for you. As close to Disney World as most of the Disney resorts are so location can't be beat. Lots of inexpensive restaurants nearby if you don't want to eat the pricey hotel food. The fridge provided in the room wasn't really a fridge but a "cooler" so if you really need to keep things very cold, you may need to bring ice into the cooler to keep it cold enough. The bathrooms have been recently redone and the housekeeping staff must be livid. Its nice and all but Kohler Verticyl (I believe) sinks? They just don't drain, a mess to clean up but its not your job I suppose, just an odd choice for a hotel. Also, the shower/tub enclosure uses a splashguard style door rather than a full enclosure. Certainly nicer than a shower curtain but water will go everywhere. Again, glad I didn't have to clean it up and we tried our best not to get water all over but its nearly impossible. Best things about the hotel were the location (never more than 10 minute drive from any Disney park) and the staff.... everyone was friendly from the valet to the front desk (and they were very pleasant in dealing with when I asked for an extra hour for checkout, don't be greedy and ask for a 4pm and they might just give you a tiny slice of extra time if your flight isn't leaving until later.) Worst things about the hotel were its size which means lots of parties and conventions so the occasional wait for the elevator, and, I did think it was absurd that with all the $22 resort fee DOES include, they could not loan us a pair of arm floaties or a float ring for our 4-year old to use in the pool. You can't help but feel nickel and dimed at that point. That being said, the pool was also very nice (aside from the parade of lovebugs inhabiting the pool area, not the hotels fault, thats just Florida in May) and there are really three pools to choose from, including one designated as a quiet zone. I would hate to stay at this hotel when it was overcrowded with families but while we were there, it was overcrowded with businesspeople / convention goers who spent most of the day in conference rooms, the poor things. They do live it up at night around the pool however. If they ever do a special deal on their suites, I would consider coming back again with the whole family (2 adults, 3 kids) but there is no way I would want to cram 2 adults and 3 kids into one regular size room.

Well, we were blown away when we arrived on the grounds. The greeting was great until we arrived in our suite. We were welcomed by a giant hairball. They were apologetic and immediately got us another suite, but when we got there we didn't have any face towels. I was getting a bit discouraged with the hotels services at this point. Asked for some towel and it took them forever to get us some. I ended up going downstairs again just to get them to deliver. They need to brush up on the customer service. Other than that, the stay was ok.

Hotel adds $29.97 local charge plus $25 / night room cleaning fee.

Condo was in excellent condition and in the perfect location. The only slightly negative issue I can think of, is the amount ot towels that are allocated per unit. You must wash your allocation of towels every few days, since they are not changed out like a full service hotel. No big deal for us though, since you have a washer and dryer in your condo. Other than that small issue, the stay was fantastic!

Very pleased with our hotel stay! We will definitely stay here again!

Value was great for location and intent. We used hotel for sleep and breakfast. It was clean, front desk employees friendly, breakfast was adequate. Shuttle service to parks is a plus!

Remember that Sea World shuts down at 10pm so be ready for a lot of noise at 10:30 till ???

Very good service Great Beds

Great location, just minutes from all the parks. Pool was outstanding, kids loved it! Villa was perfect for family of 5, and great service. Only drawbacks were daily charge for WiFi was ridiculous and breakfast buffet at the hotel was not worth the price. Overall, we loved the stay and would definitely stay there again.

This hotel had a beautiful pool which is accommodating for children and adults. Rooms were spacious and clean. Great location for the parks, dining, and shopping. Hotel dining was decent. This is the second time I have stayed at Caribe Royal and I would definitely stay again!

Nothing bad to say about this hotel, however there is nothing extraordinary to speak of either. The staff at this hotel are very friendly and attentive.

The hotel was great. The shuttle service to Universal only came back at 7, 745, and 830. If u wanted to leave the park earlier u had to walk. We did this one night and it wasn't that bad but it is 1.8 miles.

We were only staying here one night after our day at Disney world (before driving back to Kentucky the next day). We were simply looking for a clean, affordable room in the Orlando area that we could crash in after our 12 hr marathon at Disney. This room fit the bill pretty nicely. Being as new as it is, it was extremely clean, no complaints there. In fact, our only real complaint was the bed; and for those of you who prefer a firm bed, you won't have a problem with this place. However for my wife and I, this bed was extremely firm and a bit uncomfortable. All in all, this was a fine place to stay for someone in our position. If you were planning more than a night or two stay here (if you were going to Sea World for instance) you may want to consider somewhere with a softer bed, unless of course you're one who enjoys a firm mattress.

good location, in between Disney world and the airport, near convention center but not a whole lot of restaurants nearby

We stayed at the 2 bedroom condo. It was very clean and convenient. We enjoyed the large screened porch and balcony. The beds were very comfortable. Full kitchen helped us to save a lot of money on food. There was no garbage disposal in the kitchen sink, which i thought was unusual fot brand new place. We ate breakfast at the room, but used juice and bagels from breakfast buffet in the lobby. The building is newly built and smells fresh. We had internet in the room but not very fast connection. The sauna, hot tub and pool were nice. It would be better if the pool would stay open till 11 at least. We would enjoy going to the pool after Disney Parks, but most of the days it was almost 10 when we return from Parks. I would suggest having cereal on the breakfast and keep pool open later. Location is one of the biggest advantages of the hotel. It is located on the quiet road and you can drove to Disney Parks using the back roads to avoid traffic. The views from the room are great.

The resort is tucked away off one of the main roads. It is quiet and comfortable, and has very spacious rooms. We fit a family of 5 (with a newborn too) comfortably.

This was our first trip to Florida to visit the theme parks. 3 adultts and 2 kids 16 & 12. Room was perfect for us. Full breakfast was nice to have every mnorning our favorite part of hotel was the pool and hot tub. Overall an AMAZING stay for us.

We took our kids to Orlando for the first time. Had a great time. Rooms had small kitchens so we could take leftovers back. Nice swimming pool. Shuttles to the parks, especially Seaworld saved parking fees ( limited choices to Disney so used it once). Car trip to Disney about 10 minutes. Staff very friendly. Breakfast buffet extensive and food tasty. On site little restaurant/bar limited to pizza/sandwiches but what they served was delicious. Nice little perk is hotel guests get fast passes for rides at Seaworld. Wifi was spotty especially in the room. Hotel has a laundrymat. Couch is a sofa bed my daughter slept on it and she said it was comfy.