Grand Hyatt Kauai

This hotel is very nice, but the rooms are a little old. We actually changed rooms because the first room had a little bit of a moldy smell. The hotel was very apologetic and moved our room quickly to satisfy us. All in all, it is a great hotel. If you want top of the top, Princeville on the island has the best reputation.

Staff was outstanding!!! Food in general was excellent. There should have been more variety between the casual restaurants and even during any week period. Food at luau could have been better. Grounds were superb. However for anyone with a mobility problem getting around can be a problem, especially in and out of center of shipwreck wing(above Dondero's restaurant).This restaurant is great for a special occasion and even modified my wifes dinner order to her liking and gave us a special 50th dessert.

The "resort and spa" is a total resort and spa, never having to leave for anything including food. Food outstanding, service outstanding. I slept better there than I do at home, it was an amazing hotel that I will try to visit every couple years.

This hotel had great views and pools. The resort was amazing and the staff was very friendly. We had an ocean view room that was out of this world. Prior to staying here we spent one night at the Marriot and paid for ocean view whcih we didn't get. That is how we ended up at this great hotel.

I cannot say enough good things about this hotel and the staff there. EVERYONE, from the front-desk to the waterslide attendant, is ultra-friendly, and really interested in helping you get the most from your vacation. They point out whales, bring around icees at the pool, and genuinely want to see you happy. This was my 11th trip to Hawaii and this is the nicest hotel that I have stayed at, even compared to other "5 star" hotels and brands. We went deep-sea fishing (set up at the hotel), and brought back 6 lbs of ono and mahi-mahi, which the staff at Tidepools prepared into a custom feast for two separate meals. The chef came out and greeted us personally and asked us questions about what we liked in order to match our taste palates. I have an allergy to down, and stopped at the front desk to ask about extra allergy free pillows; we chuckled when she said "consider it done", but the pillows were in our room before we walked back from the lobby. The pools and salt-water lagoon are 24/7, and the staff patrol the area, so the grounds are completely safe and you don't have to worry about randoms wandering onto the resort. The salt-water lagoon is also temperature controlled, so it stays cool during the heat of the day, and stays warm at night! The hot-tubs are actually HOT and are checked multiple times/day for cleanliness (i personally observed this on several days). Although there were several families and children are welcome (there is a camp hyatt to entertain kids during the day, so that adults can relax), there is also an adults-only pool area, where you can avoid children if you want. Your resort fee includes an hour of tennis court time PER DAY, and the resort is directly adjacent to a beautiful golf course. The work-out facility is TOP-NOTCH, and the spa is beautiful with every possible amenity you would expect from a 5-star spa (ordering food from within the spa, unlimited coffee, multiple attendants in the male- or female-only side, etc.). The non-perfects: The location is awesome, island-wise (5 min from mediocre snorkeling at Brennecke's beach, and the great seafood place there, 5 min from town and the fish market, 10 min from a mall and longs drugs, 25 min from airport and fishing harbor). However, the waves are a bit rough on all of Kauai during winter/spring, so the ocean is good for surfing, but not really for snorkeling or swimming. The Hyatt can't control that, but you will have to drive to enjoy the ocean during winter. The beach fronting the resort is beautiful, and has several tidepools with fish, shellfish, and eels (we saw one get stuck in a tidepool on our first day). The value is very good, considering how perfect the resort is, but it is Hawaii, and especially Kauai, so everything is expensive. Overall, this place is a premier resort and deserves it's 5-star rating.

wonderful resort! Salt water lagoon makes up for unswimmable beach. Upgrade to pool view well worth the slightly higher cost. Drinks are outrageous, so bring your own liquor. Anara spa is the best I have ever experienced. All in all, wonderful resort.

Absolutely incredible hotel! It exceeded my expectations! The room looked like it was brand new and was spacious and clean. The outdoor pool and lagoon area was incredible! For such a large hotel, the outdoor pool area provided tons of options to explore and sit out in the sun. The view from the beach right infront of the hotel was incredible. The cliff to the east of the beach provided a great view of the sunset (only a 5-10 minute walk from the hotel) and we even saw whales out in the ocean (whale season is in the winter months). Absolutely wonderful experience and would highly recommend the Grand Hyatt to all!!

This is a wonderful place to vacation. Friendly and helpful staff, excellent dining, loads of activities and clean and wonderful rooms.

The property is amazing. The only downside is that the drink prices are just far too high compared to the rest of the island. Food and such is much more comparably priced.

You will be more than happy with the Grand Hyatt. The grounds are lush and beautiful, the view is breathtaking, the restaurants are top notch, and the pools are stunning. Is this place a bit more pricey than most places.... yes. Is it worth the price.... absolutely. Treat yourself and enjoy a stay at the Grand Hyatt.