Americas Best Value Inn

We choose different hotels in Raleigh to stay at when we visit family, but this hotel is a "never again" on our list. First off, it is no longer Windsor Inn Raleigh Crabtree, but America's Best Value Hotels by Vantage. The bad: the hotel's second floor is actually the first floor (the first floor being a lower level on a hill). I mention that because we were booked on the third floor and discovered there is no elevator. So we lugged suitcases and all up a flight of stairs...great for bad backs. We requested a nonsmoking room which we got, but other rooms on the floor were smoking rooms, so we did smell cigarette smoke in the hallway, and even some in our room. About the room: one reviewer wrote about dirty stained towels. I know what they were talking about. My one washcloth had what looked like tar on it and that wasn't the only dirty looking towel I had. The blanket looked like it hadn't been washed since I don't know when. The whole room just was not overly clean in appearance. There were not a lot of electrical outlets to plug in things like phone chargers, etc. The bath itself had no where to hold on to in case you were falling. It was hard to reach the sink because of the vanity design. The hotel had free WiFi. One unsecured desk in the lobby. The EXIT sign on our floor was hanging down and apparently it was too much trouble to fix it. That was just indicative of the whole cleanliness attitude in the hotel. The good: we had a microwave and minifrig in our room. The staff seemed helpful if you needed anything. The room did not cost much. Also, the hotel was near the Crabtree Mall. The Cheesecake Factory is located there and they have a variety of dinners available. The food is great and the prices are reasonable.

Workers doing the construction drinking beer in the hall. Smoke free room smell of smoke.Very derty floor and bed cover.