Dylan Hotel

The personnel was very nice and tried to help as good as possible. No problems at all. The original price would be way too high. It is not a 800.- $ Hotel. Great location. Would come back.

Hotel was in a nice location. It was a walkable distance from main tourist attractions around time square. Staff werent very personable. Acted like they were too busy to make eye contact and too busy for you in general... even though no other guests were in line or around. Room was average. Not very large and the cabinetry could use some updating - ours looked scuffed and used. Bathroom was nice - made out of marble. Shower was clogged and over flowed - also very small. Had a hot tub - very pretty. We stayed for one night on a Saturday in February and paid $145 for the night.

Good hotel, but there was some major mix up with the staff on check in and it caused a massive hold on the CC. They claimed it was a computer glitch, but I think is was human error. It took way to long to check in. When I asked about the hold issue, they threw up their hands as if there was nothing to do. I'm sure they could have made it happen. So, a sour taste to start. And do not have breakfast at the Benjamin next door - very expensive and okay quality. But overall a nice place.

Nice historical building just one block from Grand Central. Room must have been one of the laboratories or the library (the building used to be the Chemists Club), ceiling was triple-high, very nice. Room in good condition, staff helpful (when I asked them to lock away my 17-inch laptop since it wouldn't fit into the safe in the room they were at first a bit confused on how to do that but didn't give up until they found a solution; there was no ice maker on the floor but they brought ice up to the room within 5 minutes; etc. pp.), and all for a very decent price.

My family enjoyed this hotel very much. Close to everything and quiet at the same time. The rooms were great, and great service as well. The restaurant is a litlle pricy, but very good.

Hotel has a great location in NYC, on 41st near Madison, right by Grand Central. The rooms are modernly decorated, and look nice on the inside. Not much of a view outside, but what do you expect in the city? Also, there is no parking on the block, and the closest garages are $50 a day.

Well first of I have been in the hotel/condo business for 20 years so I know the industry . The Dylan hotel we arrived at the hotel no footman the frontdesk lady was not that friendly the rooms was small the elevator was dark it kept making noise the resturant was not good I felt my hole trip was a waste I couldn't wait to come back to MIA I GIVE THE HOTEL 1 STAR MAYBE.

Location was perfect for me, right at Grand Central Terminal. Lobby needs new carpets, and could be much better. Room was small, clean, quiet. Zero view. Perfect for one person going to meetings in Midtown. They have wi-fi in the room, but for some reason don't tell you how to login. It took three conversations, but was simple once I got the answer. Dumb problem, and should not have happened.

The staff where very friendly, the hotel room was very clean complete with everything that we needed and the location was perfect. I would recommend this hotel to anyone!

The Dylan is minutes away from charming Bryant Park, Times Square, and Grand Central Station, making it a perfect departure point to sights and several handy subway lines. Rooms are clean, elegant, and comfortable, although can be dim due to adjacent skyscrapers blocking sunlight. I would stay there again. I only wish they'd turn down the air conditioning in the lobby; no need to recreate the Arctic circle, folks!