The Empire Hotel

Das Einchecken war furchtbar. Obwohl das Zimmer bereits bezahlt war, durfte ich nicht ohne Kreditkarte einchecken und hatte keine Möglichkeiten im Hotel oder in der Nähe Geld zu wechseln!!!! Das war ein mehrstündiges Disaster gleich am Anfang!!! Dringend Geldwechsel ermöglichen Roomservice Essen war sehr teuer und schlecht und Zimmer waren in keinem guten Zustand (Steckdose fiel ab, Kabel lagen rum, Heizung hat nicht richtig funktioniert oder war laut), Sportraum und Spa waren ein Witz-->Preis/Leistung im Hotel stimmt nicht! Das Personal war hervorragend, zuvorkommend, professionell, freundlich!!! Das hat das Hotel gerettet!

Close to Lincoln Center and Juilliard. One bed, was too small for couple and no view. We requested upgrade, but fully booked until weekend when we were moved to larger room, which was just perfect.

We stayed at this hotel years ago, then it closed while being renovated in 2007. Now went back, mainly for its location next door to Lincoln Center. It has nice, clean rooms, although with some things that leave to be desired (sink clogged, dresser drawer opens by itself and doesn't close...). Some of the staff were quite helpful (concierge, security) while others not so (desk person, housekeeping). All in all, we'll go back because of the location and overall comfortable room, but not for any warm and fuzzy feeling.

Beautifully furnished hotel with a quasi-luxurious feel. However, the standard queen room is NOT designed for two people! My daughter & I had to dance around each other. Bathroom was extremely small & came with a pet cockroach. No dresser with drawers. No ice machine; you have to get thru room service. No free wi-fii; cost was high. Staff was very courteous.

The toilet was clogged. No light on the night table. They lost my pajamas. Very aggravating experience.

I was disappointed with what I got considering the price I paid. While not too expensive there are certain things that most places will offer for free that the Empire did not. My main issue was the wifi access. You have to pay extra to be able to access the internet which is one thing that put me off. I had stayed at another hotel just a few weeks before, about the same price offered free wifi and I had come to believe that this was the standard for most hotels. My main issue was that I had to resort to searching on my phone instead of my laptop for nearby places. Another thing that kind of surprised me was the size of the room. There was hardly any space to move around. I guess that one is on me for not knowing my dimensions, but still it was tiny. The bathroom was also very small and the shower was missing half of the sliding door. Above all things that irked me was that they threw out my unopened beers while I was out for the day. Never touch a man's beer without asking. Aside from the small space, comfort level was pretty good. If you are looking for a place to crash this might work for you, just don't try to fit more than two people without one of their suites. They have a bar lounge on the rooftop which is open only to hotel guests and is a nice way to either start or end the night.

I stayed one day, did not use the amenities really except a good (and costly) room service meal. I was in a ?superior? room (an upgrade) and I found it comfortable and quite large (by NY standards). Not blown away by the hotel but comfortable enough that I would return. Very close to major subways & amenities which is a big plus.

All is good, except beware of the fan noise on the inside rooms. Management was helpful in getting us a street side room, as the fan noise even on the 9th floor was too loud.

This is our second stay at the Empire and it was as lovely as the first. Initially we were allocated a room on the second floor which proved to be very noisey as we had air conditioning units outside, but as soon as we requested another room it was done - and we were no longer disturbed. The staff and concierge were all very helpful when booking tables, needing info etc. My only gripe would be that although the bar is suppossedly open until midnight, we were turned away twice at 11.15pm and told the bar was closed which was disappointing. Other than that, the hotel more than lived up to expectation.

The bathroom shower room was missing sliding door, so water was out everywhere in the bathroom during the shower. Additionally, I didn't see the coffee maker or the water boiler, the only water I could drink was the tap water, unfortunately.