Worst sleep in my life
Veröffentlicht am 14.01.2024 auf Hotels
First, the beds were so uncomfortable!! We booked a two night stay and didn’t not get much sleep on those beds. Also, it says breakfast was provided and free , but it was only packets of oatmeal and coffee. My family and I stay in Yorba Linda once a year for a cheer competition and I would not recommend this hotel or stay here again
Kommentar von Hotelmanagement
15.01.2024 von Hotel Management, Hotelmanagement
Dear Guest, Thank you for taking the time to share about your stay. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management