Basierend auf 1.074 geprüften Bewertungen
4,5 Sauberkeit der Zimmer
4,4 Service
4,5 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2022 auf Expedia
von einem verifizierten Reisenden aus Pacific Junction
Veröffentlicht am 22.01.2024 auf Expedia
Desk staff very welcoming, efficient and friendly. Bar staff warm and friendly.
Kommentar von Hotelmanagement
23.01.2024 von Customer Service, Hotelmanagement
Laura, thank you for your kind comments. It's wonderful to hear that you had such a positive experience with our welcoming and proficient front desk team at Hilton Garden Inn Reagan National Airport. We're also pleased to know that our bar colleagues provided a friendly atmosphere. We hope to see you again for another delightful stay in the future!
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
You need more staff at the check-in desk
Kommentar von Hotelmanagement
22.01.2024 von Customer Service, Hotelmanagement
Wayne, your feedback regarding the check-in process is valuable. We acknowledge that faster service could enhance guest experience and we're constantly working towards this goal. The impact of the weather conditions and airport travel delays definitely caused havoc in all areas. We appreciate your patience and thank you for bringing this to our attention.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
We’ll located and friendly staff. Heater was quite loud and came on frequently due to the cold.
Kommentar von Hotelmanagement
21.01.2024 von Customer Service, Hotelmanagement
Jeremy, thank you for taking the time to share your experience at the Hilton Garden Inn Reagan National Airport. We're delighted to hear you appreciated our prime location and experienced the friendliness of our team members. However, we regret to learn about the inconvenience you experienced due to the heater's noise. We aim to ensure our guests' comfort at all times, and your feedback will be shared with our maintenance team. We hope to welcome you back for a more seamless stay.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
Noisy ventilation system. Lumpy beds. Overall, just ok.
Kommentar von Hotelmanagement
22.01.2024 von Customer Service, Hotelmanagement
Ira, it's disappointing to hear that some aspects of your stay weren't up to expectations. We understand that a peaceful environment and a comfortable sleep are crucial for our guests. Your comments about the ventilation system and bedding are noted and will be shared with our team members to assure enhancements. We hope to be given the opportunity to provide a more satisfying experience in the future.
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
Kommentar von Hotelmanagement
19.01.2024 von Customer Service, Hotelmanagement
Claude, thank you for your top rating of Hilton Garden Inn Reagan National Airport. We're thrilled to know you had an enjoyable stay and we hope to have the opportunity to serve you again in the future. Safe travels!
von einem verifizierten Reisenden
Veröffentlicht am 17.01.2024 auf Expedia
Kommentar von Hotelmanagement
17.01.2024 von Customer Service, Hotelmanagement
William, thank you for your five-star review on Expedia. The team at Hilton Garden Inn Reagan National Airport is thrilled to know you had a wonderful experience. We look forward to welcoming you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 17.01.2024 auf Expedia
Kommentar von Hotelmanagement
18.01.2024 von Customer Service, Hotelmanagement
Miguel, thank you for your high rating of Hilton Garden Inn Reagan National Airport. We're delighted to learn you had a wonderful experience. We hope to welcome you back again soon.
von einem verifizierten Reisenden
Veröffentlicht am 17.01.2024 auf Hotels
Kommentar von Hotelmanagement
17.01.2024 von Customer Service, Hotelmanagement
Priscilla, it's wonderful to hear that your stay at Hilton Garden Inn Reagan National Airport was satisfactory. It's our objective to provide memorable experiences and we're delighted we could meet your expectations. On behalf of our team members, thank you and we're looking forward to welcoming you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
We had an overnight layover. The next day, our flight was cancelled so we had to stay another night. We were happy to be "stuck" there because of was such a comfortable room!
Kommentar von Hotelmanagement
16.01.2024 von Customer Service, Hotelmanagement
Anthony, it's wonderful to know your unexpected extended stay at Hilton Garden Inn Reagan National Airport was a pleasing one. It's exceptional to hear that the comfortable accommodations contributed positively to your experience. We look forward to having you with us again in the future, be it planned or unplanned. Safe travels.
