Birthday Get Away Trip
Veröffentlicht am 15.01.2024 auf Hotels
For an overnight trip to go to the Biltmore Estate, our stay at this hotel was great. We were greeted by a lovely young woman at the front desk that, sadly, I did not get her name. We were upgraded to a suite which was a wonderful surprise since it was my birthday that day. The suite was clean and smelled fresh when we walked in. The bed was comfortable and not too firm for my liking. The hotel itself was clean and modern. The only drawback I can reflect on was that the breakfast was a little disappointing. The omelets were cold, and the sausage patties were like rubber...everything else was fine. I wish I had gotten the name of the young lady who was at the front desk that night as she was an absolute doll. She gave us recommendations of local places to check out and was very knowledgeable of the area. She also offered me a complimentary treat from the snack area for my birthday which was very sweet of her. All in all, we thoroughly enjoyed our stay there and whenever we go back to Ashville, I will be choosing to stay here.
Kommentar von Hotelmanagement
17.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us, we're thrilled that you had such an amazing birthday trip and that we were able to offer you an upgraded room to make your stay with us even more special, we hope you enjoyed your birthday trip and we hope to welcome you back again soon!