Basierend auf 941 geprüften Bewertungen
4,8 Sauberkeit der Zimmer
4,8 Service
4,7 Komfort der Zimmer
4,8 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 17.01.2024 auf Expedia
Kommentar von Hotelmanagement
18.01.2024 von Front Desk, Hotelmanagement
Thank you for sharing your experience with us, we're thrilled you enjoyed your stay and we hope to welcome you back again soon!
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Expedia
Excellent facilities including indoor pool.
Kommentar von Hotelmanagement
18.01.2024 von Front Desk, Hotelmanagement
Thank you for sharing your experience with us, we're thrilled you enjoyed your stay and we hope to welcome you back again soon!
von einem verifizierten Reisenden
Birthday Get Away Trip
Veröffentlicht am 15.01.2024 auf HotelsFor an overnight trip to go to the Biltmore Estate, our stay at this hotel was great. We were greeted by a lovely young woman at the front desk that, sadly, I did not get her name. We were upgraded to a suite which was a wonderful surprise since it was my birthday that day. The suite was clean and smelled fresh when we walked in. The bed was comfortable and not too firm for my liking. The hotel itself was clean and modern. The only drawback I can reflect on was that the breakfast was a little disappointing. The omelets were cold, and the sausage patties were like rubber...everything else was fine. I wish I had gotten the name of the young lady who was at the front desk that night as she was an absolute doll. She gave us recommendations of local places to check out and was very knowledgeable of the area. She also offered me a complimentary treat from the snack area for my birthday which was very sweet of her. All in all, we thoroughly enjoyed our stay there and whenever we go back to Ashville, I will be choosing to stay here.
Kommentar von Hotelmanagement
17.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us, we're thrilled that you had such an amazing birthday trip and that we were able to offer you an upgraded room to make your stay with us even more special, we hope you enjoyed your birthday trip and we hope to welcome you back again soon!
von einem verifizierten Reisenden
3 maybe 2 stars
Veröffentlicht am 14.01.2024 auf HotelsIt’s ok but the beds are a lil hard to my liking and WiFi sucks!! The pool is TINY like the rooms and the breakfast girl yes only one girl serving for like 50 people!! She was way overwhelmed and nothing was being put out in time!
Kommentar von Hotelmanagement
15.01.2024 von Front Desk, Hotelmanagement
Thank you for sharing your experience with us, we apologize for any discomfort you experienced due to the beds being too firm, we would also like to apologize for any inconvenience you experienced during your stay due to the WiFi not working properly; we will be looking into these issues to ensure they do not happen again. We hope to have the opportunity to welcome you again,
von einem verifizierten Reisenden
Veröffentlicht am 13.01.2024 auf Hotels
The room was clean but the smell of what they cleaned with was too strong. The second day it was not as bad .Every thing else was great. I would stay there again.
Kommentar von Hotelmanagement
13.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us, we're thrilled you enjoyed your stay and apologize for any discomfort caused by the strong smell of the cleaners. We hope to welcome you again soon!
von einem verifizierten Reisenden
Veröffentlicht am 13.01.2024 auf Expedia
Front desk was very friendly and efficient
Kommentar von Hotelmanagement
13.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us! We appreciate your kind words about our staff and we hope to welcome you again soon!
von einem verifizierten Reisenden
Veröffentlicht am 11.01.2024 auf Hotels
Kommentar von Hotelmanagement
12.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us, we're thrilled that you enjoyed your stay and we hope to welcome you back again soon!
von einem verifizierten Reisenden
Veröffentlicht am 10.01.2024 auf Hotels
Kommentar von Hotelmanagement
12.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us, we're thrilled that you enjoyed your stay and we hope to welcome you back again soon!
von einem verifizierten Reisenden
Veröffentlicht am 07.01.2024 auf Expedia
Very clean room. Prompt and efficient check in and check out. Great complimentary breakfast. Convenient to all that Asheville has to offer!
Kommentar von Hotelmanagement
10.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us! We're thrilled you had such a great stay with us and we hope to welcome you again soon!
von einem verifizierten Reisenden
Boo to the Eco Fridge that spoiled our milk!
Veröffentlicht am 03.01.2024 auf HotelsThis hotel is in very good repair and well maintained. There were no major issues other than their Absocool refrigerator in the room we stayed in DID NOT keep anything cool longer than 2 hours. Our gallon of milk for our children spoiled because the refrigerator shut off to save power after 2 hours and it became room temperature inside. My advice is to get rid of the eco friendly crap. It's going to kill someone from spoiled food! Other than that, the staff was friendly, and the stay was pleasant. Just keep your food and milk in a cooler because the eco fridge is junk!!
Kommentar von Hotelmanagement
06.01.2024 von Front Desk, Hotelmanagement
Thank you for taking the time to share your experience with us, we're thrilled you enjoyed your stay with us, and we do apologize for any inconvenience you experienced with the fridge in the room, we hope to welcome you back again soon!
