Basierend auf 222 geprüften Bewertungen
3,7 Sauberkeit der Zimmer
3,9 Service
3,7 Komfort der Zimmer
3,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 24.01.2024 auf Expedia
Kommentar von Hotelmanagement
21.03.2024 von Hotel Manager , Hotelmanagement
Dear Deonta,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 24.01.2024 auf Expedia
Had a great stay
Kommentar von Hotelmanagement
25.01.2024 von Hotel Manager, Hotelmanagement
Dear Rhonda,Thank you for taking the time to share your positive experience. We're thrilled to hear that you had a great stay! We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Expedia
Kommentar von Hotelmanagement
24.01.2024 von Hotel Manager, Hotelmanagement
Dear Mendel,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Expedia
Descuidada, gente con mala actitud
Kommentar von Hotelmanagement
24.01.2024 von Hotel Manager, Hotelmanagement
Dear Jose,We're genuinely sorry to hear about your experience, and we apologize for any inconvenience caused by individuals with a bad attitude. We take such matters seriously, and we will address this with our team to ensure a more positive and caring atmosphere for our guests. Your feedback is valuable, and we appreciate the opportunity to make improvements. We hope you consider giving us another chance in the future to provide you with a more positive experience.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Really good idk why all the bad reviews
Veröffentlicht am 22.01.2024 auf HotelsSo I was really hesitant about staying here because the reviews were either really good or really bad ultimately I decided to stay because this place was such a great deal, so here is my experience. The airport shuttle ran every thirty minutes, the front desk staff was awesome, they gave me a quick run down during check in on what’s going on with the restaurant, housekeeping, breakfast, and the shuttle, there was construction which is stated in the reviews so you should not factor that into your experience, and go in with said expectations. The construction is in the day during business hours not the night and might add it’s coming along beautifully, some reviews said there was odor in the halls when I got off on my floor it was fresh and my room was very nice and clean, I liked the mini fridge and microwave hidden away the the cabinets, even though it’s cold I like that the window cracked open a bit for fresh air. No one bothered us I stayed for 3 nights, and I’d absolutely stay again. 10/10 experience. It’s not in a bad area at all it’s right by the airport, not even 8 minutes,
Kommentar von Hotelmanagement
23.01.2024 von Hotel Manager, Hotelmanagement
Dear Kierra,Thank you for sharing your comprehensive and positive experience! We're thrilled to hear that the airport shuttle, front desk staff, and overall facilities met your expectations. Your detailed insights about the construction, room amenities, and cleanliness are valuable for potential guests. We appreciate your understanding and realistic expectations about the ongoing renovations. It's fantastic that you had a 10/10 experience, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Kommentar von Hotelmanagement
12.02.2024 von Hotel Manager, Hotelmanagement
Dear Deonta,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager
von einem verifizierten Reisenden
Everything was clean and inviting after a long ride
Veröffentlicht am 22.01.2024 auf HotelsKommentar von Hotelmanagement
24.01.2024 von Hotel Manager, Hotelmanagement
Dear Melvin,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Hotels
The staff was friendly and the place was clean but it’s so noisy! People talking at the top of their lungs in the hallways as late as 2 am and then again at 5 am. The breakfast was ok except people were making 8-10 waffles at a time to take back to the room and no one else could get any.
Kommentar von Hotelmanagement
23.01.2024 von Hotel Manager, Hotelmanagement
Dear Judith,We appreciate your positive comments about our friendly staff and the cleanliness of the facility. However, we sincerely apologize for the noise disturbances you experienced during your stay. We understand how crucial a peaceful environment is for a good night's rest. Additionally, we will address the issue of guests monopolizing the breakfast area to ensure a fair and enjoyable experience for everyone. Your feedback is valuable, and we'll take measures to improve these aspects. We hope to have the opportunity to provide you with a quieter and more comfortable stay in the future.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
