Basierend auf 964 geprüften Bewertungen
4,5 Sauberkeit der Zimmer
4,4 Service
4,4 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
The room and spa r top notch
Kommentar von Hotelmanagement
22.01.2024 von General Manager, Hotelmanagement
Dear JLO,Thank you for joining us at InterContinental Buckhead Atlanta. We're grateful you took the time to share your positive feedback on our accommodations and spa. We value you as our guest and look forward to seeing you again. Kindest Regards,George TerpilowskiGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Expedia
Amazing staycation. Michael at the front desk was great.
Kommentar von Hotelmanagement
17.01.2024 von General Manager, Hotelmanagement
Dear Princitis,We're delighted you enjoyed your stay at InterContinental Buckhead Atlanta and felt welcome while you were here. The next time you're in town, please come see us again.Kindest Regards,George TerpilowskiGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024 auf Expedia
von einem verifizierten Reisenden
Veröffentlicht am 27.12.2023 auf Expedia
Everything about the hotel was phenomenal with the exception of the bartender that “took care” of me on Christmas Day at The Americano.
The hotel offered a voucher which I went to go use. I’ve been bartending for close to nine years now and I was simply asking Trey the bartender questions to get a feel of what cocktail he could make since I understand that not every bar is fully stocked. I then proceeded to ask him questions about the menu, because I was curious to know what meats and cheeses were on the charcuterie board and he told me that I was being difficult. After he was annoyed with our interaction, he then proceeded to ignore me at the bar. I waited 32 minutes after asking him for my check before he actually got back to me. A woman even came in bought a cocktail and cashed out during those 32 minutes. I sat patiently, and in silence, observing him, and it took my guy friend to catch his attention and remind him about my check even then, when asked for the second time, he told us “one second.”
Another thing I observed in those 32 minutes while waiting for my check was that the entire bar got a brand new round of drinks and he himself also had been drinking, ignoring his closing duties. He accidentally broke glass behind the bar and didn’t cater to cleaning it up. His bus tubs were overflowing. Anyways, I digress. I enjoyed my stay at the hotel however, if the Americano is an extension of the hotel. That bartender left a negative taste in my experience.
Kommentar von Hotelmanagement
29.12.2023 von General Manager, Hotelmanagement
Dear Shamira,Thank you for taking the time to leave a review of your recent experience. We're delighted you had an excellent overall visit, though we regret falling short of our goal of providing memorable hospitality all around. We'll be sure to share your feedback with our team to ensure professional and courteous service is provided at all times. It was a pleasure having you here, and we look forward to welcoming you back in the future for the seamless experience you expect and deserve.Kindest Regards,George TerpilowskiGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 23.12.2023 auf Expedia
von einem verifizierten Reisenden
Veröffentlicht am 22.12.2023 auf Expedia
Wonderful staff very helpful and supportive
Kommentar von Hotelmanagement
24.12.2023 von General Manager, Hotelmanagement
Dear Antonio,Thank you for your kind words! We're delighted you found our staff excellent and supportive during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to InterContinental Buckhead Atlanta for another memorable experience.Kindest Regards,George TerpilowskiGeneral Manager
von einem verifizierten Reisenden aus Decatur
Veröffentlicht am 21.12.2023 auf Expedia
von einem verifizierten Reisenden
Veröffentlicht am 11.12.2023 auf Expedia
von einem verifizierten Reisenden
Veröffentlicht am 01.12.2023 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 25.11.2023 auf Expedia
Great location
Kommentar von Hotelmanagement
29.11.2023 von General Manager, Hotelmanagement
Dear Rhonda,Thank you so much for taking the time to review your recent experience. We're thrilled our excellent location was the highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Kindest Regards,George TerpilowskiGeneral Manager
