Staff was friendly and informative. The beds were comfortable and the room quiet. We were disappointed with the restaurant.
Kommentar von Hotelmanagement
14.01.2024 von Customer Service, Hotelmanagement
Colleen, we're thrilled to hear that you found your room at Sonesta Atlanta Northwest Galleria to be peaceful and the beds comfortable. We also take pride in the friendliness and knowledge of our team members. On the other hand, it's disheartening to know that the restaurant didn't meet your expectations. We're continuously working to improve our service in all aspects, and your feedback is highly valuable towards that endeavor. We look forward to your next visit.