Basierend auf 870 geprüften Bewertungen
3,7 Sauberkeit der Zimmer
3,9 Service
3,8 Komfort der Zimmer
3,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
Housekeeping could have done a better job at cleaning the room before i got there but other than that the hotel was quite the halls, lobby and elevator was very quiet and clean.
Kommentar von Hotelmanagement
20.01.2024 von Hotel Manager, Hotelmanagement
Dear Sharon,Thank you for your feedback. We appreciate your positive comments about the quiet and clean environment in the common areas of the hotel. However, we apologize for any shortcomings in the cleanliness of your room. Your input is valuable, and we will address this with our housekeeping team to ensure a more thorough and satisfactory experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Old but a Great Deal
Veröffentlicht am 18.01.2024 auf HotelsIt is an old quaint hotel.Staff was consistently kind, attentive & helpful. As we were entering the small elevator,the front desk person helped us navigate our loaded move-in cart into it.We unloaded the cart from the hallway because it was easier & when we left the room 10 min later to return the cart,it was already returned by the front desk person!So nice of him.Parking is a dream underneath the hotel & most all spaces are 10-30 feet from the front door of the hotel.The Tropicana with their 25 restaurants and casinos is across the street which is an easy walk even for us (with bad old knees)It is a 3 min drive to the Conv. Ctr.The room was clean in all areas.The 2 chairs (stuffed) & another chair with wheels were almost new.The TV has multiple channels including cable.The balcony (more like an exaggerated ledge with a railing) gave us a nice ocean view but on the lower level, you could see trash at the beach edges.There was no musty or old smell but there were old stains on the lamp shade.All in all it is a great deal for the money.
Kommentar von Hotelmanagement
19.01.2024 von Hotel Manager, Hotelmanagement
Dear Pamela,Thank you for taking the time to share your detailed feedback on your recent stay with us. We're delighted to hear about your positive experiences, especially with our attentive and helpful staff. It's great that you found the parking convenient and the location near Tropicana suitable. We appreciate your observations about the room's cleanliness and amenities. Your input is valuable, and we're pleased to know you found our hotel to be a great deal for the money. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Expedia
Kommentar von Hotelmanagement
17.01.2024 von Hotel Manager, Hotelmanagement
Dear Jose A,We appreciate your 3 out of 5 rating and your valuable feedback. Your opinions are crucial for enhancing our hotel service, and we'd love to hear specific suggestions on how we can improve. Thank you for taking the time to share your thoughts. We look forward to the opportunity to welcome you back and provide an even better experience.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Kommentar von Hotelmanagement
16.01.2024 von Hotel Manager, Hotelmanagement
Dear Tenja,Thank you for your feedback and a 4 out of 5 rating. We're pleased to hear that your experience was generally positive. If there are any specific areas where we could improve or if you have additional comments to share, please feel free to let us know. We value your input and look forward to hosting you again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Kommentar von Hotelmanagement
05.02.2024 von Hotel Manager, Hotelmanagement
Dear Cynthia,Thank you for your feedback and for choosing our hotel. We appreciate your rating. If there's anything specific that we can improve upon to enhance your experience in the future, please let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Expedia
This hotel looked scary, and nasty. The staff was very unprofessional.
I decided NOT to spend one night there. IT WAS A WASTE OF MONEY
Kommentar von Hotelmanagement
18.01.2024 von Hotel Manager, Hotelmanagement
Dear Dennis,We're sorry to hear about your negative impression of the hotel. Your feedback is important, and we apologize for any concerns you had regarding the appearance and professionalism of our staff. We take your comments seriously and will address these issues to improve the overall guest experience. We appreciate your honesty and regret any inconvenience caused.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Expedia
Kommentar von Hotelmanagement
15.01.2024 von Hotel Manager, Hotelmanagement
Dear Terry,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that liked everything about our hotel and convenient location, which was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 06.01.2024 auf Expedia
Decent view from balcony , parking is $30 smh
Kommentar von Hotelmanagement
10.01.2024 von Hotel Manager, Hotelmanagement
Dear Leslie,Thank you for sharing your feedback. We're glad you enjoyed the decent view from your balcony. Regarding the parking fee, we understand your concern, and we appreciate your input. We'll consider your feedback as we continuously evaluate our services. If there's anything else we can do to improve your experience, please let us know. We hope to welcome you back for an even better stay.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024 auf Expedia
Kommentar von Hotelmanagement
10.01.2024 von Hotel Manager, Hotelmanagement
Dear Brian,Thank you for taking the time to provide us with a 4/5 rating! We appreciate your feedback and are pleased to hear that you had a positive experience. If there are specific areas where we can further enhance your stay in the future, please feel free to share your suggestions. We look forward to hosting you again for an even better experience.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024 auf Expedia
Kommentar von Hotelmanagement
10.01.2024 von Hotel Manager, Hotelmanagement
Dear Brian,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
