Veröffentlicht am 17.01.2024 auf Expedia
The photos of the room were much better than the actual room. Cracked mirrors, looked like there was a dog in the room chewing on the bed frame, the bathroom looked like it was dusted or wiped down in a week, and elevators definitely were gross.
Besides cleanliness the bed was comfortable and the casino, restaurants, and entertainment was great.
Kommentar von Hotelmanagement
18.01.2024 von customer relations, Hotelmanagement
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.