The hotel staff very hungry
Veröffentlicht am 12.01.2024 auf Hotels
I checked into the hotel on December 31, 2023 and checked out on January 3, 2024. When I arrived at the reception, I was greeted by a bald elderly man. I started to register for a room and asked him if we could get a room upgrade in exchange for advertising the hotel on our social media profiles. He started yelling and nervously answering that there is no one available and how could I not pay for an upgrade.
After this unpleasant conversation, I asked to see some rooms but was refused at first. Eventually though, he asked his colleague to show me some room options. I selected a larger room and paid for the upgrade.
The hotel staff appeared very hungry - everyone was asking for tips without providing any service.
Kommentar von Hotelmanagement
12.01.2024 von Seaview, Hotelmanagement
Thank you for taking the time to offer your experience and we are sorry your stay was not as you had hoped. We are always happy to entertain the opportunities for advertising and/or influencers, but this is only handled in a professional manner through our marketing and public relations teams prior to arrival. Unfortunately, our operations team does not have the authority to make these decisions as we always vet our marketing guests. Please feel free to reach out to the appropriate departments for further information. Thank you for selecting Seaview.