Basierend auf 93 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,2 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 03.01.2022 auf Expedia
Super Good
Kommentar von Hotelmanagement
08.01.2022 von Rasim Namazov, Hotelmanagement
Dear Mr. Rovshan.
Thank you for your feedback. It was our pleasure to see you as our guest. We will be so glad to see you again as our guest.
Kind regards.
von einem verifizierten Reisenden
Veröffentlicht am 14.11.2019 auf Expedia
Kommentar von Hotelmanagement
14.11.2019 von Excelsior Hotel & Spa Baku, Hotelmanagement
Dear Valued Guest, Thank you for your great review. It is our pleasure to have you as our guest and it means so much to us that you took time to share your experiences. We appreciate your patronage and we would honor the opportunity to service you again in the future! Yours Sincerely, Aleksey Kharitonov Front Office Manager
von einem verifizierten Reisenden aus Giessen
Tolles zentrales Hotel
Veröffentlicht am 19.05.2018 auf ExpediaZur Straße hin zu laut, bei offenem Fenster. Zimmer roch unangenehm ... . Ansonsten alles in Ordnung !
Kommentar von Hotelmanagement
21.05.2018 von Seyran Pirjanov, Hotelmanagement
Dear Tom,
Thank you for sharing your experience on Expedia group page. Your feedback means a lot to us and we truly appreciate your comments.
However I do hope that our follow up and attention to this matter will have a positive influence on your opinion about Excelsior Hotel & Spa Baku. In the meantime, we remain looking forward to receiving a chance to prove our high standards once again and welcome you back to the Excelsior Hotel & Spa Baku at any time.
With kind regards,
Seyran Pirjanov
Front Office Manager
von Anar
Veröffentlicht am 06.05.2016 auf Hotels
von einem verifizierten Reisenden
kellemes időtöltés Bakuban
Veröffentlicht am 07.01.2024 auf HotelsKommentar von Hotelmanagement
18.01.2024 von Best Regards, Emin Hasanov General Manager, Hotelmanagement
Dear Istvan, Warm greetings from Excelsior Hotel & Spa Baku! First and foremost we would like to thank you for choosing our hotel and for resting the time to write kindly feedback regarding your stay. It is a great pleasure to see that you had enjoyable stay with us and also it was a great pleasure to know and serve you in our hotel. We hope you will give us an opportunity to welcome you again!Best Regards,Emin Hasanov General Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024 auf Expedia
Everything was perfect, the only problem is, hotel is not on a walking distance to anywhere. The hotel is next to a highway and it is almost impossible to walk anywhere.
The first motivation for the hotel was, its very close location to the Hayder Aliyav center, but it is almost impossible to pass the highway to there. Thanks Bolt for transportation.
Other than walking the hotel has a fancy design, room decoration was better than our expectations. Swimming pool is an extra building next to the hotel. Somehow my girlfriend didnt enjoy the society in the sports center and we didn't visit again.
House keeping was not good in timing and they didn't replace the towels during 6 days stay.
Kommentar von Hotelmanagement
18.01.2024 von Best Regards, Emin Hasanov General Manager, Hotelmanagement
Dear Sadi, Warm greetings from Excelsior Hotel & Spa Baku! First and foremost we would like to thank you for choosing our hotel and for resting the time to write kindly feedback regarding your stay. It is a great pleasure to see that you had enjoyable stay with us and also it was a great pleasure to know and serve you in our hotel. We hope you will give us an opportunity to welcome you again! Best Regards, Emin HasanovGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.12.2023 auf Hotels
Kommentar von Hotelmanagement
07.01.2024 von Vusal Isgandarov, Hotelmanagement
Dear Guest, Warm greetings from Excelsior Hotel & Spa Baku! First and foremost we would like to thank you for choosing our hotel and for resting the time to write kindly feedback regarding your stay. It is a great pleasure to see that you had enjoyable stay with us and also it was a great pleasure to know and serve you in our hotel. We hope you will give us an opportunity to welcome you again! Best Regards, Emin Hasanov General Manager
von einem verifizierten Reisenden
Veröffentlicht am 27.11.2023 auf Expedia
Five star hotel for 3 star price! One of the best values ever. The hotel i wonderful. The room was excellent. The staff was so kind, helpful, amazing. Breakfast each morning was wonderful. One of the nicest hotels ever. 10 out of 10 for everything. Highly recommend.
Kommentar von Hotelmanagement
28.11.2023 von Best Regards, Emin Hasanov General Manager, Hotelmanagement
Dear Michael David, Warm greetings from Excelsior Hotel & Spa Baku! Firstly I would like to thank you for taking the time and sharing your feedback with us. It is very important for our improvement. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Please take my sincere apology that your stay passed less than perfect. We are looking forward to welcome you back to our hotel again. Best Regards, Emin Hasanov General Manager
von einem verifizierten Reisenden
Veröffentlicht am 24.11.2023 auf Expedia
Everything was fine.
Kommentar von Hotelmanagement
24.11.2023 von Best Regards, Emin Hasanov General Manager, Hotelmanagement
Dear Zeljko Jovanovic, Warm greetings from Excelsior Hotel & Spa Baku! First of all we would like to thank you for your feedback. It was a great pleasure to know and serve you in our hotel. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future. Best Regards, Emin Hasanov General Manager
von einem verifizierten Reisenden
Klassisk charmerende hotel
Veröffentlicht am 31.10.2023 auf HotelsFint äldre hotel fuld af stil og charme. God resturant og träningsog spa faciliteter. Taxi til og fra centrum er nödvendig, men smidigt og enkelt uden for rush hour.
Kommentar von Hotelmanagement
04.11.2023 von Best Regards, Emin Hasanov General Manager, Hotelmanagement
Dear Theis, Warm greetings from Excelsior Hotel & Spa Baku! First and foremost we would like to thank you for choosing our hotel and for resting the time to write kindly feedback regarding your stay. It is a great pleasure to see that you had enjoyable stay with us and also it was a great pleasure to know and serve you in our hotel. We hope you will give us an opportunity to welcome you again! Best Regards, Emin Hasanov General Manager
