Basierend auf 1.271 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,3 Service
4,2 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 26.01.2024 auf Hotels
The place smelled so badly like marijuana. The room was extremely clean. The front desk and the older gentleman who ran valet made the place. They all were working so hard to make everyone happy and make it inviting. There are several great spots to eat nearby. It’s too far of a walk to M&T Bank Stadium.
Kommentar von Hotelmanagement
29.01.2024 von Charlotte, Hotelmanagement
Thank you for reviewing your experience at the Hyatt Place Baltimore Inner Harbor. The team and I truly appreciate your feedback and will use it to continue to improve our service levels.
von einem verifizierten Reisenden
Veröffentlicht am 25.01.2024 auf Expedia
Heat wasn’t working great
Room smelled like musty wet carpet
Limited breakfast - water was in a old dispenser pretty gross
Sheets weren’t available after 10
Parking not on premises so walking to car felt unsafe
Kommentar von Hotelmanagement
29.01.2024 von Charlotte, Hotelmanagement
Thank you for taking the time to review your stay in Baltimore. I am very sorry to hear that your stay did not meet your expectations. This is not the typical experience at our property, or any Hyatt for that matter.
von einem verifizierten Reisenden
Veröffentlicht am 24.01.2024 auf Expedia
Hotel staff were great and helpful. Changed rooms from one where carpet was patchy (lower rating on facilities) but second room was great. Would have given staff 5 stars but valet parking attendant seemed angry & overwhelmed because several cars came at once. He began yelling something at times, was not helpful and we didn't know how to proceed. Would stay there again but park elsewhere.
Kommentar von Hotelmanagement
29.01.2024 von Charlotte, Hotelmanagement
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
von einem verifizierten Reisenden
Veröffentlicht am 24.01.2024 auf Expedia
Staff was exceptional. Free breakfast left much to be desired.
Kommentar von Hotelmanagement
29.01.2024 von Charlotte, Hotelmanagement
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
The dining was never open
Kommentar von Hotelmanagement
24.01.2024 von Charlotte, Hotelmanagement
Thank you for taking the time to review your stay in Baltimore. I am very sorry to hear that your stay did not meet your expectations. This is not the typical experience at our property, or any Hyatt for that matter.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
24.01.2024 von Charlotte, Hotelmanagement
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Very clean and welcoming. Very nice stay
Kommentar von Hotelmanagement
24.01.2024 von Charlotte, Hotelmanagement
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Hotels
Kommentar von Hotelmanagement
24.01.2024 von Charlotte, Hotelmanagement
Thank you for reviewing your recent stay at the Hyatt Place Baltimore Inner Harbor. I am so glad that you enjoyed your stay and I look forward to your next visit.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Hotels
Kommentar von Hotelmanagement
24.01.2024 von Charlotte, Hotelmanagement
Thank you for taking the time to review your stay in Baltimore. I am very sorry to hear that your stay did not meet your expectations. This is not the typical experience at our property, or any Hyatt for that matter.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
This was a disaster. When I pulled up, unfortunately, the valet was full. I was told that the alternative for parking was on the second floor. Then, I was informed that I had an upgrade to the seventh floor. However, the upgraded room on the seventh floor didn’t have any heat. The hotel didn’t have a room to switch me to, and I have a minor staying with me as well. The temperature is dropping to 18°. This cannot be the hotel standards. I do not want to be charged!"
I will never stay at the Hyatt in Baltimore
Kommentar von Hotelmanagement
24.01.2024 von Charlotte, Hotelmanagement
Thank you for taking the time to review your stay in Baltimore. I am very sorry to hear that your stay did not meet your expectations. This is not the typical experience at our property, or any Hyatt for that matter.
