Basierend auf 545 geprüften Bewertungen
4,8 Sauberkeit der Zimmer
4,4 Service
4,6 Komfort der Zimmer
4,7 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 15.09.2023 auf Expedia
Kommentar von Hotelmanagement
18.09.2023 von Hilton Lake Como , Hotelmanagement
Dear Uwe,thank you for taking the time to leave this wonderful review of your recent stay in our hotel.We are delighted to know that the overall experience was up to your expectations and we really hope to have the chance to welcome you again in the next future.Kindest regards,Matthias WelzelGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 09.08.2023 auf Hotels
I loved Como even more because of the Hotel Hilton, we enjoyed our stay, cleaned, had good service, and the breakfast was very generous. We will go again. Highly recommended
Kommentar von Hotelmanagement
14.08.2023 von Hilton Lake Como , Hotelmanagement
Dear Guest,Thank you very much for your review that is a great reward to our daily commitment in delivering experiences. We are pleased to know that you had a memorable experience with us, and we are expecting to welcome you again soon!Kindest regards,Matthias WelzelGeneral manager
von einem verifizierten Reisenden
Veröffentlicht am 16.07.2023 auf Ebookers
Nice and comfortable location.
Kommentar von Hotelmanagement
20.07.2023 von Hilton Lake Como , Hotelmanagement
Dear Patrick,Thank you for taking a moment to share your experience.We are delighted to know that you have had a memorable stay in our hotel and we are all looking forward to welcome you in the next future.Kindest regards,Matthias WelzelGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 11.04.2023 auf Hotels
Kommentar von Hotelmanagement
13.04.2023 von Hilton Lake Como, Hotelmanagement
Dear Saudin,What a great feedback, thank you very much from all of us! We are truly heartened to receive your generous review of Hilton Lake Como.The entire team looks forward to have the pleasure of welcoming you back to Hilton Lake Como very soon.Kindest regards,Matthias WelzelGeneral Manager at Hilton Lake Como
von einem verifizierten Reisenden
Veröffentlicht am 11.03.2023 auf Hotels
Kommentar von Hotelmanagement
13.03.2023 von Matthias Welzel, General Manager, Hotelmanagement
Dear Irene,Thank you for taking the time to follow us up about your recent stay in our property.We are very happy to hear that you have had a wonderful stay with us and have appreciated the overall experience, the cleanliness and our service!We really hope to have the chance to welcome you again in the next future!Kind regards,Matthias WelzelGeneral Manager at Hilton Lake Como
von einem verifizierten Reisenden
Veröffentlicht am 21.02.2023 auf Ebookers
Kommentar von Hotelmanagement
13.03.2023 von Matthias Welzel, General Manager, Hotelmanagement
Dear Manuel,Thank you for taking the time to let us know your impressions about your visit at Hilton Lake Como! We are truly heartened to receive your generous review of our hotel!It will be an honour to have you again in the hotel. We look forward to welcoming you back again soon. Kindest regards,Matthias WelzelGeneral Manager at Hilton Lake Como
von einem verifizierten Reisenden
Veröffentlicht am 15.02.2023 auf Expedia
Also eigentlich super Hotel super Lage.Aber..Bin mit meiner Familie zum zweiten Mal an unseren Geburtstagen 13.02-14.02 da gewesen und schon wieder keine Aufmerksamkeit bekommen..wenn man ein Junior Suite bucht kann man eine kleine Aufmerksamkeit erwarten glaube ich..für so ein
Hotel und so ein Namen echt schwach..Tolles Frühstück und sehr leckeres Abendessen im Satin Restaurant..aber als Burger Liebhaber muss ich leider sagen,überteuerte tiefkühl Burger Kategorie..
Kommentar von Hotelmanagement
20.02.2023 von Hilton Lake Como, Hotelmanagement
Dear Ersinthan you for taking the time to share your recent experience in our hotel.We are sorry that you didn't felt recognized as er your expectation: we will share your comment within all relevant department and we will take the necessary actions.We really hope to have the chance to have you again in our hotel and please do not hesitate to contact us.Sincerely,Matthias WelzelGeneral Manager at Hilton Lake Como
von einem verifizierten Reisenden
Veröffentlicht am 11.12.2022 auf Hotels
Kommentar von Hotelmanagement
13.12.2022 von Hilton Lake Como, Hotelmanagement
Dear Guest,thank you for taking the time to leave this nice review. It is always a happy moment receive a full ten to our guest. Your review make us so proud! We are looking forward to have you as our guest soon.Best regards,Matthias WelzelGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 21.07.2022 auf Hotels
Der Service war sehr schlecht gewesen, man ist nicht herzlich willkommen. Der Preis war nicht gerechtfertigt.
Kommentar von Hotelmanagement
21.07.2022 von General Manager, Hotelmanagement
Dear guest,
Thank you for taking the time to let us know your impressions about your visit at Hilton Lake Como!
Your notes are very important to us and we'll do our very best to ensure the best possible experience to all our guests, for this reason I am sorry to hear that your full satisfaction was not met on this occasion.
I hope that despite this situation we will be able to welcome you again.
Kind regards,
Matthias Welzel, General Manager at Hilton Lake Como
von einem verifizierten Reisenden
Veröffentlicht am 07.05.2022 auf Expedia
Schönes Hotel, tolle Dachterrasse mit wunderschönem Blick; leider immer zu lang auf die Möglichkeit der Bestellung und schließlich die Bestellung selbst gewartet. Espresso für 5 Euro auch einfach zu teuer!
Kommentar von Hotelmanagement
10.05.2022 von General Manager, Hotelmanagement
Dear Marco,
Warm greetings from Hilton Lake Como.
We really thank you for your feedback and the positive comment in relation to our rooftop terrace, the modern and elegant design of the hotel and the breath-taking Lake Como view.
Please stay assured that your feedback is really important for us and has been already shared with all head of departments in order to improve constantly.
Keep following us on our social media pages @hiltonlakecomo , @terrazza241 and @eforeaspa_lakecomo to discover the spring / summer activities of the hotel and the city of Como.
We would be glad to welcome you back to Hilton Lake Como in the nearest future.
Kind regards,
Matthias Welzel, General Manager at Hilton Lake Como
