Basierend auf 928 geprüften Bewertungen
3,1 Sauberkeit der Zimmer
3,5 Service
3,4 Komfort der Zimmer
2,9 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 13.07.2022 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 01.05.2022 auf Expedia
Total renovierungsbedürftig. Überteuert. Mässiges Frühstück.
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Hotels
Kommentar von Hotelmanagement
22.01.2024 von Director of Operations, Hotelmanagement
Dear bernie,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and are sorry to see that we failed to meet your expectations. Thank you again for staying and we wish you the best.Sincerely,Brian Angerer
von einem verifizierten Reisenden
Clean Room and Great Customer Service.
Veröffentlicht am 15.01.2024 auf HotelsKommentar von Hotelmanagement
22.01.2024 von Director of Operations, Hotelmanagement
Dear Valued Guest,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.Sincerely, Brian Angerer
von einem verifizierten Reisenden
Unclean
Veröffentlicht am 15.01.2024 auf HotelsThis was the cheapest option to stay downtown but I was still surprised by the lack of cleanliness. The floor of the lobby is gorgeous, but my room was definitely not. There was poop in the toilet when I walked in that had obviously been there for awhile, the carpet outside the bathroom was soaked, and the floor of the bathroom was covered in a sticky material.
This location downtown is great, and the price would have been great as well if my room didn’t have those issues. The hotel has great potential, it just needs a new cleaning staff.
Kommentar von Hotelmanagement
15.01.2024 von Director of Operations, Hotelmanagement
Dear Valued Guest,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are so sorry that we failed to meet your expectations. Thank you again for staying and we wish you the best.Sincerely,Brian Angerer
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Breakfast buffet was too expensive if not included. Hotel bar had nothing on the TVs. Paid extra for cityview which was only a small window that was extremely dirty. Overall the staff are friendly and the rooms were decent and clean. Close to many restaurants and walking distance to Dealey Plaza, Aquarium,and museums.
Kommentar von Hotelmanagement
15.01.2024 von Director of Operations, Hotelmanagement
Dear Valued Guest,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are so sorry that we failed to meet your expectations. Thank you again for staying and we wish you the best.Sincerely,Brian Angerer
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Expedia
Kommentar von Hotelmanagement
05.02.2024 von Director of Operations, Hotelmanagement
Dear Valued Guest,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate your feedback and wish you many happy returns.Sincerely,Brian Angerer
von einem verifizierten Reisenden
Veröffentlicht am 13.01.2024 auf Expedia
Kommentar von Hotelmanagement
15.01.2024 von Director of Operations, Hotelmanagement
Dear Valued Guest,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are so sorry that we failed to meet your expectations. Thank you again for staying and we wish you the best.Sincerely,Brian Angerer
von einem verifizierten Reisenden
Terrible
Veröffentlicht am 07.01.2024 auf HotelsHotel was not as expected. We had to change rooms because of a water leak and then the second room had a glob of hair in the shower, will not be staying again!
Kommentar von Hotelmanagement
08.01.2024 von Director of Operations, Hotelmanagement
Dear Tawayana,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and are so sorry that we failed to meet your expectations. Thank you again for staying with us and we wish you the best.Sincerely,Brian Angerer
von einem verifizierten Reisenden
Veröffentlicht am 07.01.2024 auf Expedia
We arrived early and were able to check in. Staff very personable and upgraded us to balcony room at no charge. Our ac vent hissed but it was like a white noise so it wasn’t really disturbing. We chose Crown Plaza because the rates were good and in walking distance to American Airlines Center
Kommentar von Hotelmanagement
08.01.2024 von Director of Operations, Hotelmanagement
Dear Kit,Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.Sincerely,Brian Angerer
