Basierend auf 2.198 geprüften Bewertungen
4,6 Sauberkeit der Zimmer
4,5 Service
4,6 Komfort der Zimmer
4,6 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 15.07.2023 auf Ebookers
Kommentar von Hotelmanagement
05.09.2023 von Kelly , Hotelmanagement
Thank you for staying with us! We appreciate you taking the time to leave us a 5 star review. We hope to see you back again!
von einem verifizierten Reisenden
We love the Omni!
Veröffentlicht am 25.01.2024 auf HotelsMy husband and I love the Omni! The room was amazing. The check in was great and we were so grateful that they were able to change our reservation from Friday to Saturday when my husband got a 24 hour stomach bug. We did have some false room service charges placed on our room but the Omni people were quick to fix the problem and give us a refund. The water in the shower was only lukewarm but the shower is amazing and that’s one of the things I look for in a hotel room. We were there during a cheerleading competition which made our morning earlier than we wanted with all the noise but that wasn’t the Omni’s fault. Overall, we had a wonderful time and hope to be back soon!
Kommentar von Hotelmanagement
26.01.2024 von Jeislor , Hotelmanagement
Thank you for your feedback. We are glad that you had a wonderful experience here at the Omni Dallas. We strive to provide quick and efficient service to all our guest. We hope to welcome you back soon.
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Expedia
Convenient for Convention Center
Kommentar von Hotelmanagement
26.01.2024 von Kelly , Hotelmanagement
Thank you for your feedback. We appreciate you choosing us!
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Expedia
Kommentar von Hotelmanagement
26.01.2024 von Kelly , Hotelmanagement
We are disappointed to see that you did not have an exceptional stay with us. Please feel free to contact the hotel directly if there are any opportunities we can address for you.
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Hotels
Kommentar von Hotelmanagement
26.01.2024 von Kelly , Hotelmanagement
Thank you for the perfect rating! We are grateful you chose to stay with us and hope to see you back soon!
von einem verifizierten Reisenden
Great Staff, but Hotel Needs Some Attention
Veröffentlicht am 22.01.2024 auf HotelsThe main Omni staff is amazing, but the facility has plenty of opportunities. Our room’s door badge-in device was broken, as was one of the attached lamps on our bed. It was ripped off of its housing. We also waited more than 10 minutes to be greeted by a server during breakfast at the Texas Spice restaurant. The food was great, but the service was severely lacking.
Kommentar von Hotelmanagement
22.01.2024 von Jeislor , Hotelmanagement
We are disappointed to hear this. We will follow up with the respective departments. We would like to welcome you back soon to ensure you receive seamless Omni Service from start to finish.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Jeislor , Hotelmanagement
We are disappointed to hear this. Any feedback is welcomed so we may continue to improve our level of service.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Property was above average, but neighborhood was a bit challenging.
Kommentar von Hotelmanagement
22.01.2024 von Jeislor, Hotelmanagement
We are happy to know you enjoyed your stay. We apologize that the area in which the property is located was a bit challenging for you. We have security and DPS on property at all times. We hope to welcome you back soon!
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Hotels
Kommentar von Hotelmanagement
22.01.2024 von Jeislor , Hotelmanagement
We are happy to hear that you enjoyed your stay! We hope to welcome you back soon!
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Jeislor , Hotelmanagement
We are happy to hear that you enjoyed your stay! We hope to welcome you back soon!
