Veröffentlicht am 28.12.2023 auf Expedia
I booked Novotel, as I was staying in Novetel branches several times before and was satisfied with the other Novotels before.
This time it was different, as also the reseptionist was hardly able to talk English.
The room, we got, was durty and in bad condition (the mattress was wear down etc,). There was 1 small bottle or complementary water for 2 guests for a 3 night stay. In the morning you had to wait at least 20 min. to catch the lift --- just to mention the worst things - oh no - the hotel is exactly down entry path of the busy Malaga Airport. Means every 5 min. an aricraft was landing during day an night. It said there where soundproof windows - I guess these windows might not even protect you from normal everyday noise. Last but not least, the AC was not working. This hotel is a shame for the whole Novotel group.