Sehr höfliches Team am Empfang
Alles sehr sauber. Zimmer im 5. Stock etwas zu klein. Bett riesig und bequem aber man kann sich im Zimmer zu zweit kaum bewegen
Bett nimmt fast gesamte Zimmerfläche ein. Decke sehr niedrig(für Personen über 182cm nicht geeignet
Ansonsten sehr schönes Hotel
Kommentar von Hotelmanagement
19.11.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Klaus Helmut,Greetings from Lisboa,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our reception team to be very polite and the overall cleanliness of the hotel to your satisfaction.We appreciate your positive comments about the spacious and comfortable bed. However, we apologize for any inconvenience caused by the size limitations of the room on the 5th floor. We understand that space is crucial for a comfortable stay, and we regret that the room did not meet your expectations in this regard.Your observation about the low ceiling height is duly noted, and we apologize for any discomfort it may have caused, particularly for guests over 182 cm. We value your feedback as it helps us identify areas for improvement.We're glad to know that, aside from these considerations, you found the hotel to be very pleasant. If there's anything specific we can do to enhance your experience or if you have additional feedback, please feel free to contact us directly.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.All the best,