Basierend auf 932 geprüften Bewertungen

4,5 von 5
4,7 Sauberkeit der Zimmer
4,8 Service
4,3 Komfort der Zimmer
4,5 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 11.04.2024 auf Ebookers
Super Unterkunft, gut gelegen
Kommentar von Hotelmanagement
13.04.2024 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Thomas,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 10.02.2024 auf Ebookers
Sehr schöne und gut gelegene Unterkunft. U-Bahn und Bus super zu erreichen. Einziges Manko sind die harten Betten. Personal wirklich sehr freundlich, nett und hilfsbereit. Empfohlung für lokale Restaurants, Routen etc.
Kommentar von Hotelmanagement
13.02.2024 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Leopold Johann,Greetings from Lisboa,Thank you for your feedback! We're glad to hear that you found our accommodation pleasant and well-located, with easy access to public transportation. We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience caused by the firmness of the beds. Your feedback is valuable to us, and we'll consider it as we strive to improve our guests' experience. We hope to welcome you back again soon
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 08.12.2023 auf Expedia
Das Personal ist sehr freundlich. Am Empfang gibt es Gebäck und Portwein, Gäste dürfen sich jederzeit bedienen. Das Frühstück war sehr reichhaltig, vielfältig und eine VIP-Leistung-also geschenkt! :-) Die Bedienung beim Frühstück war sehr zuvorkommend.
Kommentar von Hotelmanagement
12.12.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Marion Wessel,Greetings from Lisboa,Thank you so much for taking the time to share your delightful experience at our hotel. We are truly grateful for your kind words and thrilled to learn that your stay with us was memorable.Our team takes great pride in ensuring a warm and friendly atmosphere for our guests, and we're delighted that you felt this warmth from the moment you arrived. Your appreciation for the efforts of our staff is both encouraging and rewarding.We look forward to welcome you again in the future.Kind regards
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 06.12.2023 auf Expedia
Wenn man sich nicht das winzige Zimmer im Hinterhof andrehen lässt, geht es. Die Superior Zimmer sind normal groß. Die normalen Zimmer eher klein. Mit Kühlschrank Mini bar, aber ohne Wasserkocher.
Kommentar von Hotelmanagement
12.12.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Simone Adamski,Greetings from Lisboa,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your detailed insights, as they help us understand the aspects of our service that are working well and areas where we can make improvements.We're pleased to hear that you found our superior rooms to be of a more comfortable size, and we're glad you appreciated the amenities provided, including the refrigerator and mini-bar.Your feedback regarding the regular rooms is valuable, and we apologize if the size did not meet your expectations, however the room given was indeed the room you have booked. we can analise again if the bedroom description is accurate, but given what we have loaded in our website we feel it depicts what it is.Regarding the absence of a water kettle in the rooms, we'll certainly take this into consideration as we assess ways to enhance our room offerings and provide more convenience for our guests.We thank you for choosing to stay with us and for bringing these matters to our attention. Your comments will be shared with our team as we continually strive to improve our services.We hope to have a chance to welcome you again in the future to our beautiful city.All the best
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 13.11.2023 auf Expedia
Sehr höfliches Team am Empfang Alles sehr sauber. Zimmer im 5. Stock etwas zu klein. Bett riesig und bequem aber man kann sich im Zimmer zu zweit kaum bewegen Bett nimmt fast gesamte Zimmerfläche ein. Decke sehr niedrig(für Personen über 182cm nicht geeignet Ansonsten sehr schönes Hotel
Kommentar von Hotelmanagement
19.11.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Klaus Helmut,Greetings from Lisboa,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our reception team to be very polite and the overall cleanliness of the hotel to your satisfaction.We appreciate your positive comments about the spacious and comfortable bed. However, we apologize for any inconvenience caused by the size limitations of the room on the 5th floor. We understand that space is crucial for a comfortable stay, and we regret that the room did not meet your expectations in this regard.Your observation about the low ceiling height is duly noted, and we apologize for any discomfort it may have caused, particularly for guests over 182 cm. We value your feedback as it helps us identify areas for improvement.We're glad to know that, aside from these considerations, you found the hotel to be very pleasant. If there's anything specific we can do to enhance your experience or if you have additional feedback, please feel free to contact us directly.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.All the best,
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 27.10.2023 auf Expedia
Zentral gelegen und sehr nettes Personal. 100prozentige Weiterempfehlung!!!
Kommentar von Hotelmanagement
28.10.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Andrea,Thank you for taking the time to post your amazing review about your stay at Behotelisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to Behotelisboa. Kind Regards
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 06.10.2023 auf Expedia
Kommentar von Hotelmanagement
28.10.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Anelia,Thank you for taking the time to post your amazing review about your stay at Behotelisboa.We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here.We pledge to always be attentive to details and your recognition means a lot to us.Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to Behotelisboa.Kind Regards
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 23.09.2023 auf Expedia
Ein tolles Hotel in sehr guter Lage in der Altstadt von Lissabon. Es gibt eine große Auswahl portugiesischer Törtchen zum Frühstück.
Kommentar von Hotelmanagement
23.09.2023 von Luís Moreira - Front Office Manager, Hotelmanagement
Dear Stephan,Thank you for taking the time to post your amazing review about your stay at behotelisboa.We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here.We pledge to always be attentive to details and your recognition means a lot to us.Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to behotelisboa.Kind Regards
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 07.09.2023 auf Ebookers
Kommentar von Hotelmanagement
08.09.2023 von Luís Moreira, Front Office Manager – behotelisboa, Hotelmanagement
Dear Sarah,Thank you for taking the time to post your amazing review about your stay at Behotelisboa.We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here.We pledge to always be attentive to details and your recognition means a lot to us.Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to Behotelisboa.Kind Regards,
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 01.09.2023 auf Expedia
Kommentar von Hotelmanagement
05.09.2023 von Luis Moreira - Front Office Manager, Hotelmanagement
Dear Patrick,Thank you for taking the time to post your amazing review about your stay at Behotelisboa.We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here.We pledge to always be attentive to details and your recognition means a lot to us.Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to Behotelisboa.Kind Regards