Basierend auf 933 geprüften Bewertungen
4,6 Sauberkeit der Zimmer
4,6 Service
4,4 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 22.03.2024 auf Ebookers
It was excellent! The staff was very friendly the food was also very good. I have nothing to complain about.
Kommentar von Hotelmanagement
25.03.2024 von Fairmont The Palm, Hotelmanagement
Dear Leorita,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Adie GallardoGuest Experience and Quality Manager
von einem verifizierten Reisenden
Veröffentlicht am 17.02.2024 auf Expedia
We (my 5 and 7 year old kids and me) were harassed by a drunk person at the lobby and the staff couldn’t handle the situation timely.
My kids were very disturbed by the incident.
Kommentar von Hotelmanagement
19.03.2024 von Fairmont The Palm, Hotelmanagement
Please accept our sincere apologies for the disappointing stay that you had and I can only try and reassure you that all comments you have kindly taken the time to share with us are taken on-board and were addressed to the respective departments. These are of great importance to us and allow us to monitor and improve our service continually.Best Regards, Fairmont The Palm
von einem verifizierten Reisenden
Veröffentlicht am 14.02.2024 auf Expedia
The people and staff are all extremely friendly. There is no stress and you can enjoy your vacation. The location of the hotel on the palm tree is easily accessible. It always took us about 20-30 minutes to get to the attractions and spots outside of rush hour. The room and the beds are comfortable and clean. The long beach promenade invites you to take a walk with a beautiful view of the skyline. There is a mall a 5 minute walk away for those who like it quieter. The breakfast was manageable and I liked the coffee for take away. I found it a pity that breakfast is not included as a service at the morning check-in and the statement that this is logical is seen differently by other hotels. I also found it a pity that some employees were no longer ready for a refill when cleaning up breakfast. On the other hand, some employees were happy to take care of the coffee quickly. Therefore the overall result is good.
Kommentar von Hotelmanagement
23.02.2024 von Fairmont The Palm, Hotelmanagement
Dear Fikri,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Breakfast inclusion is for the next day of your stay which is a normal practice in all hotels. All guests are welcome to join the breakfast at a special price on arrival.Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
von einem verifizierten Reisenden
Veröffentlicht am 27.01.2024 auf Expedia
Alles ok
Kommentar von Hotelmanagement
02.02.2024 von Fairmont The Palm, Hotelmanagement
Dear Ozcan,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
von einem verifizierten Reisenden
Veröffentlicht am 26.01.2024 auf Expedia
Kommentar von Hotelmanagement
21.03.2024 von Fairmont The Palm, Hotelmanagement
Dear Murugathas,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Adie GallardoGuest Experience and Quality Manager
von einem verifizierten Reisenden
Veröffentlicht am 11.01.2024 auf Expedia
Empfehlenswert
Kommentar von Hotelmanagement
22.01.2024 von Fairmont The Palm, Hotelmanagement
Dear Harald,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
von einem verifizierten Reisenden
Veröffentlicht am 21.11.2023 auf Ebookers
Wonderful
Kommentar von Hotelmanagement
22.11.2023 von Fairmont The Palm, Hotelmanagement
Dear Veselin,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
von einem verifizierten Reisenden
Veröffentlicht am 04.10.2023 auf Ebookers
Einmaliger Service, sehr freundliches, hilfsbereites, zuvorkommendes, nettes Personal, schöne Hotelanlage, sehr sauber, abwechslungsreiches Frühstücksbuffet, Hotelshuttle
Kommentar von Hotelmanagement
10.10.2023 von Fairmont The Palm, Hotelmanagement
Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
von einem verifizierten Reisenden
Veröffentlicht am 16.07.2023 auf Ebookers
Everything was perfect!
Kommentar von Hotelmanagement
18.07.2023 von Fairmont The Palm, Hotelmanagement
Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
von einem verifizierten Reisenden aus Dirmstein
Veröffentlicht am 15.07.2023 auf Expedia
I loved everything.
Kommentar von Hotelmanagement
18.07.2023 von Fairmont The Palm, Hotelmanagement
Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm
