Basierend auf 905 geprüften Bewertungen
4,5 Sauberkeit der Zimmer
4,6 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 08.01.2024 auf Expedia
Kommentar von Hotelmanagement
09.01.2024 von Angelika | Reception Apex City Hotel, Hotelmanagement
Dear Martin,Thank you so much for giving us a high rating! We're delighted to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive positive feedback.We hope to welcome you back in the future.Safe travels!Best regards,
von einem verifizierten Reisenden aus Wendlingen
Veröffentlicht am 05.11.2023 auf Expedia
Kommentar von Hotelmanagement
06.11.2023 von Shekhar, Hotelmanagement
Dear Tobias, thank you for sharing your positive experience following your recent stay at our hotel. We're delighted to hear that you found our staff to be friendly and that you enjoyed our wonderful location. Our team takes pride in providing excellent service, and we're thrilled that their efforts made a positive impact on your stay. Additionally, we're glad our location added to the enjoyment of your visit. Should your future plans bring you back to the area, we would be honored to welcome you once again and provide you with another memorable stay. Warm regards, Shekhar, Night Receptionist, Apex City of Edinburgh Hotel.
von einem verifizierten Reisenden
Veröffentlicht am 27.09.2023 auf Expedia
Everything was Good but one thing is not okey. For this price the room must be perfekt. But in our Room the Mirrow stand in Front of the Wall and the wallpaper behindert was damaged. That doesnt Look neat.
The Breakfast and the Personal was terrific and frendly. The Location is Good and central. So we will Stay again.
Kommentar von Hotelmanagement
27.09.2023 von Shekhar, Hotelmanagement
Dear Serena, Thank you for choosing Apex City of Edinburgh Hotel and for taking the time to leave us a positive review. Your response is well appreciated, and we are very happy to hear you had a good stay. It's always a delight to read such positive feedback and the overall experience our guests had. Regarding the paint behind the mirror, we apologize that it was not looking good. We have made a note of it and informed the concerned department to look into it. Thank you for bringing it to our attention. We look forward to welcoming you back to our hotel soon. Best regards, Shekhar Kamble, Night Receptionist, Apex City of Edinburgh Hotel.
von einem verifizierten Reisenden
Veröffentlicht am 22.08.2023 auf Expedia
Direkt in der city , castle zu Fuß leicht erreichbar.parkmögluchkeuten wohl im schwesterhotel ausreichend vorhanden,wir hatten glück bei der frühen anreise direkt am haus zu parken.
Kommentar von Hotelmanagement
25.08.2023 von Jordan, Hotelmanagement
Dear Susanne,Thank you for sharing your thoughts on your recent stay at Apex City of Edinburgh. We're thrilled to hear that our convenient city location made exploring the area, including the castle, easily accessible on foot. It's wonderful to know that you found our proximity to local attractions to be advantageous.We're pleased that you were able to find parking options both at our sister hotel and at our property upon your early arrival. We understand how important parking convenience is for our guests, and we're glad that our arrangements worked well for you.We appreciate your feedback and thank you for choosing our hotel for your stay. If your travels bring you back to the city, we'd be delighted to host you again and provide you with another positive experience.Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 15.08.2023 auf Expedia
Alles OK
Kommentar von Hotelmanagement
16.08.2023 von Shekhar, Hotelmanagement
Dear Richard,Thank you for sharing your positive experience following your recent stay at our hotel. We're delighted to hear that you found our staff to be friendly and that you enjoyed our wonderful location. Our team takes pride in providing excellent service, and we're thrilled that their efforts made a positive impact on your stay. Additionally, we're glad our location added to the enjoyment of your visit. Should your future plans bring you back to the area, we would be honored to welcome you once again and provide you with another memorable stay.Warm regards,
von einem verifizierten Reisenden
Veröffentlicht am 28.04.2023 auf Ebookers
Gutes Hotel an guter Lage. Leider werden hier Zimmer mit Stadblick (höherer Preis) verkauft, welche dies gar nicht haben. Auf der Webseite war ein Blick zum Markt abgebildet. Wir hatten seitlich nur ein Kippfenster, wo man knapp die Burg schräg sehen konnte. Neben dem Fenster war eine Strassenlaterne welche die ganze Nacht leuchtete und das Zimmer indirekt mit. Ein Entgegenkommen des Managements war nicht möglich. Deshalb warne ich vor diesem Hotel. Die auf ebookers gezeigten Zimmerfotos entsprechen nicht der Realität. Sehr enttäuschend!
Kommentar von Hotelmanagement
09.05.2023 von Judita V, Hotelmanagement
Dear Daniel, Thank you for taking your time to leave a review.I would like to sincerely apologize for the inconvenience you experienced during your stay with us. We take all guest feedback seriously, and I appreciate you bringing this to our attention.I understand that the view from your room did not meet your expectations and that the images on the third party website did not accurately represent the view from the room you received. Unfortunately, since we were fully booked we were unable to offer a different room. I can assure you that your feedback has been passed to relevant Management Team who will review the information displayed on the website to ensure it is accurate and up-to-date, and we will take steps to prevent any misrepresentations in the future.Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,Judita VenskauskaiteAssistant Front Desk Manager
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2023 auf Expedia
Schöne Unterkunft, sehr zentral gelegen. Umgebung wunderschön mit Blick auf das Castle von Edinburgh. Großes Zimmer, lediglich die Sauberkeit lässt etwas zu wünschen übrig.
Kommentar von Hotelmanagement
22.04.2023 von Jordan, Hotelmanagement
Dear Kerstin, Thankyou for staying with us at Apex City of Edinburgh. We are glad that you found the hotel centrally located. We are also happy to hear that you liked the size of your room however, we are saddened to hear that the cleanliness was not up to standard. We hope this would not deter you from staying again, we will be sure to pass your comments to the housekeeping team.Warm wishes,
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2023 auf Expedia
Kommentar von Hotelmanagement
17.05.2023 von George M, Hotelmanagement
Thank you for your review and for your stay.
von einem verifizierten Reisenden
Veröffentlicht am 08.01.2023 auf Ebookers
Die Lage war perfekt und das Personal sehr Freundlich und hilfsbereit. Wir kommen sehr gerne wieder.. ein super Hotel wen man die Stadt besichtigen möchte
Einziger punkt das Bett ist einwenig Unbequem
Kommentar von Hotelmanagement
09.01.2023 von Kay, Hotelmanagement
Dear Joelle, Thank you for choosing Apex City of Edinburgh Hotel and for taking the time to leave us a very positive review. We appreciate your response and we are very happy to hear you had a good stay. It's always a delight to read such positive feedback and the overall experience our guests had. We look forward to welcoming you back to our hotel soon. Best regards, Kay A Night Manager Apex City of Edinburgh Hotel
von einem verifizierten Reisenden
Veröffentlicht am 01.11.2022 auf Expedia
Tolles Hotel in the heart of the City
Kommentar von Hotelmanagement
02.11.2022 von Bhumika, Hotelmanagement
Dear Sir/Madam,Thank you for taking the time to provide feedback, it is greatly appreciated. I'm delighted to see that you enjoyed your time with us, we hope to welcome you back soon. Kind regards, Bhumika ReceptionApex City of Edinburgh Hotel
