Basierend auf 934 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,2 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 12.03.2024 auf Ebookers
Wir waren das erste Mal in Edinburgh. Verlängertes Wochenende. Es hat uns sehr gefallen. Die Hotelnähe zum Schloss, der Altstadt und vielen Restaurants war ein grosses Plus. Das Personal ist sehr freundlich und hilfsbereit, Zimmer ist sauber. Alles in allem sehr gelungener Aufenthalt, wir kommen gerne wieder.
Kommentar von Hotelmanagement
12.03.2024 von Liam Night Manager, Hotelmanagement
Dear Max,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your first visit to Edinburgh and that our hotel's location, cleanliness, and friendly staff contributed to a successful stay. We look forward to welcoming you back on your next trip to the city!Kind Regards,LiamNight Manager
von einem verifizierten Reisenden
Veröffentlicht am 15.03.2023 auf Expedia
The Check-In was terrible. My room wasn't ready when I arrived ( 30 min past regular check in time) and I had to wait another 20 min after that. No compensation was offered. I would expect something like this to happen at a hostel, but not at a Hilton.
Check-Out was very pleasant. The room itself was good, but not very well looked after. The paint was chipped in many parts of the room. The location ist excellent!
Kommentar von Hotelmanagement
16.04.2023 von Connor, Hotelmanagement
Dear Anna-Isabella, Thank you for taking the time to review your stay with us. We are disappointed to hear about your experience with us not reaching the levels of service we expect of ourselves. We thrive as a team to create the most positive and welcoming of stays and i can see we have not managed to create this on your stay. The team and I will look further into your stay and work tirelessly to ensure our standards are kept where we expect them. I hope we are able to welcome you back to Hilton Edinburgh Carlton in the future to make amends. Best Wishes, ConnorAssistant Night ManagerHilton Edinburgh Carlton
von einem verifizierten Reisenden
Veröffentlicht am 10.10.2020 auf Hotels
Kommentar von Hotelmanagement
11.10.2020 von Albert Martin, Hotelmanagement
Dear Dominik,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden aus Hannover
Veröffentlicht am 06.08.2020 auf Expedia
Das Hotel war sehr schön und sauber! Die Hygienevorschriften wurde vorbildlich gehalten und unser Zimmer war sehr schön! Die Lage des Hotels war ebenfalls perfekt!
Kommentar von Hotelmanagement
07.08.2020 von Albert Martin, Hotelmanagement
Dear Mona,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and happy to read that we are exemplary following the new hygiene regulations.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden
Veröffentlicht am 26.02.2020 auf Expedia
Kommentar von Hotelmanagement
29.02.2020 von Albert Martin, Hotelmanagement
Dear guest,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden aus Edinburgh
Veröffentlicht am 04.02.2020 auf Ebookers
Die Lage, das Personal, sauberkeit, einrichtung usw. Rund um zufrieden!
Kommentar von Hotelmanagement
04.02.2020 von Albert Martin, Hotelmanagement
Dear Daniel,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden
Veröffentlicht am 06.01.2020 auf Expedia
Kommentar von Hotelmanagement
09.01.2020 von Albert Martin, Hotelmanagement
Dear guest,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden
Veröffentlicht am 16.12.2019 auf Ebookers
Sehr gut hat alles geklappt, gerne wieder.
Vielen Dank
Kommentar von Hotelmanagement
16.12.2019 von Albert Martin, Hotelmanagement
Dear guest,
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden
Schönes Hotel in Top Lage
Veröffentlicht am 15.10.2019 auf HotelsSehr gutes Hotel in toller Lage.
Personal sehr freundlich, vielen Dank
Kommentar von Hotelmanagement
15.10.2019 von Albert Martin, Hotelmanagement
Dear Simone.
Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team.
We look forward to welcoming you back again soon!
Kind Regards,
von einem verifizierten Reisenden
Veröffentlicht am 05.10.2019 auf Ebookers
Ich war absolut zufrieden. Sehr freundliches Personal. Ruhige Zimmer trotz mitten im Zentrum. Feines Frühstück. Tolle Bar.
Kommentar von Hotelmanagement
08.10.2019 von Clodagh- Front Office Manager, Hotelmanagement
Dear Anonymous,
Thank you so much for sharing your kind feedback with us. It's great to see that you had an enjoyable stay with us.
Kind Regards,
