Basierend auf 705 geprüften Bewertungen
4,6 Sauberkeit der Zimmer
4,5 Service
4,6 Komfort der Zimmer
4,6 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
Very nice staff, also the food is amazing I recommend the steak burger very very good! Definitely a place to come back too.
Kommentar von Hotelmanagement
22.01.2024 von Rae Lindberry, Hotelmanagement
Dear Jamal, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
von einem verifizierten Reisenden
Room was nice, the pool area was discussing.
Veröffentlicht am 19.01.2024 auf HotelsThe room was tidy and clean, however the pool and the pool area needed attention, we spent a lot of time there so I was able to observe the same dirty areas 2 days in a row. Hair in the pool, around the pool, in the shower room, as well as what appeared to be vomit in the shower room.
Kommentar von Hotelmanagement
22.01.2024 von Rae Lindberry, Hotelmanagement
Dear Melissa, Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The state of the pool area has been shared with our housekeeping leaders to ensure this is an isolated incident.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Rae Lindberry, Hotelmanagement
Dear Melissa, Thank you for sharing your experience with us. We hope to welcome you again soon.
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Hotels
Kommentar von Hotelmanagement
17.01.2024 von Rae Lindberry, Hotelmanagement
Dear Jennifer, Thank you for taking the time to share your recent experience at the Courtyard Everett with us.Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am sorry to hear that you did not enjoy your stay and I am curious to know what elements of your visit we could have enhanced.The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
von einem verifizierten Reisenden
Veröffentlicht am 13.01.2024 auf Expedia
Lovely room, clean, very quiet
Kommentar von Hotelmanagement
17.01.2024 von Rae Lindberry, Hotelmanagement
Dear Holly, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
von einem verifizierten Reisenden
Veröffentlicht am 11.01.2024 auf Expedia
Highly recommend to others
Kommentar von Hotelmanagement
17.01.2024 von Rae Lindberry, Hotelmanagement
Dear Hope, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
von einem verifizierten Reisenden
Veröffentlicht am 09.01.2024 auf Expedia
This place was nice. Very safe area. Clean and modern rooms and decor. Definitely recommend staying here!!!
Kommentar von Hotelmanagement
11.01.2024 von Rae Lindberry, Hotelmanagement
Hi Louie, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
von einem verifizierten Reisenden
Veröffentlicht am 07.01.2024 auf Hotels
Kommentar von Hotelmanagement
08.01.2024 von Rae Lindberry, Hotelmanagement
Dear Jeffrey, Thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 07.01.2024 auf Expedia
Kommentar von Hotelmanagement
08.01.2024 von Rae Lindberry, Hotelmanagement
Dear Mary, Thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 07.01.2024 auf Expedia
Sauna was not working. No parking for guest. No safety box. No complementary lotion in the bathroom. No drinking glass/plastic in the bathroom. No complementary water for guest. We were told that the two room were connected to each other. My sister from Canada but it was actually occupied since Jan 4th. Honestly. I am not coming back to this hotel. Sorry
Kommentar von Hotelmanagement
08.01.2024 von Rae Lindberry, Hotelmanagement
Dear Jennifer, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with our leadership team, so we can do our best to ensure this does not occur again.
