There is no one at the reception
Had to wait for long at night even in the morning .
The room heater didn’t work properly.
Kommentar von Hotelmanagement
01.02.2024 von Landyn Curley - General Manager, Hotelmanagement
Thank you for taking the time to review your stay with us at La Quinta Inn by Wyndham Everett. We apologize for any inconvenience you experienced during your visit, particularly with the wait at reception and the issue with the room heater.Please be assured, it is not our standard practice to leave the reception unattended. Unfortunately, during your visit, unavoidable circumstances led to brief periods where I had to step away. We understand how valuable your time is, especially after a long day, and we regret the delay you experienced.Regarding the heater in your room, we have taken note of your feedback and our maintenance team will ensure it is functioning properly for our future guests.We strive to provide a comfortable and efficient service for all our guests and your feedback is crucial in helping us improve. We hope to have the opportunity to better serve you in the future and restore your confidence in our hotel.