Basierend auf 774 geprüften Bewertungen
3,1 Sauberkeit der Zimmer
3,2 Service
3,0 Komfort der Zimmer
3,1 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Es ist in Ordnung
Veröffentlicht am 27.06.2018 auf HotelsEs war in Ordnung.
Nachdem wir dann einmal über die Armaturen gewischt haben, uns eine Pfanne kaufen mussten und zusätzlich noch Pappteller etc. .
Kommentar von Hotelmanagement
03.07.2018 von Julia, Guest Relations, Hotelmanagement
Vielen Dank für Ihre Kommentare. Wir halten die Dinge einfach und unsere Preise erschwinglich mit Gästen, die nur für die Annehmlichkeiten zahlen, die sie verwenden möchten (wie Kochgeschirr und häufigeres Housekeeping). Wir hoffen, dass Ihr Aufenthalt insgesamt positiv war und dass Sie für Ihren nächsten längeren Aufenthalt an uns denken werden.
von Olaf
Veröffentlicht am 12.01.2016 auf Hotels
Kommentar von Hotelmanagement
13.02.2016 von Heather, Hotelmanagement
Thank you! We appreciate guests who take the time to leave reviews. We hope your travels will bring you back to us in the future.
von einem verifizierten Reisenden
Veröffentlicht am 14.02.2024 auf Expedia
Staff were great and understanding
Kommentar von Hotelmanagement
14.02.2024 von Hotel Management, Hotelmanagement
Dear Selesa, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
von einem verifizierten Reisenden
Can be better!
Veröffentlicht am 13.02.2024 auf HotelsThe place is fine but, the noise close the Interstate 595 East can be a issue at the night time. Because sometimes you can hear like racer for motorcycles or F1 dreamers drivers. For the rest you can survive.
Kommentar von Hotelmanagement
27.03.2024 von Management, Hotelmanagement
Thank you for appreciating our warm reception during your recent visit. We are happy you had some great encounter at the property. I am sorry that the Interstate was a bite noisy. We will always be glad to serve you with such positivity. We hope to make your next stay with us outstanding again.
von einem verifizierten Reisenden
Veröffentlicht am 12.02.2024 auf Expedia
Very dirty floor. My barefoot was very black like a black print and a lot roaches
Kommentar von Hotelmanagement
13.02.2024 von Hotel Management, Hotelmanagement
Dear Orwins, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 12.02.2024 auf Expedia
Bed wasn’t cleaned
Kommentar von Hotelmanagement
13.02.2024 von Hotel Management, Hotelmanagement
Dear Farrell, We appreciate your feedback and regret any inconvenience you experienced with the cleanliness of your bed. Our housekeeping team strives to maintain high standards, and we apologize for any oversight. Please know that your comments are important, and we will address this matter to ensure future guests enjoy a flawless experience. We hope you will visit us again for a much-improved stay. We look forward to seeing you.Sincerely,Hotel Management
von einem verifizierten Reisenden
No good
Veröffentlicht am 11.02.2024 auf HotelsWe arrived and waited at an empty front desk for 20 minutes until someone showed up she gave us our keys we walked to our room to check in and it was gross bed slept in garbage everywhere it was terrible. we went back to the front desk they gave us a new key after making us wait 10 more minutes we got to this room it was cleaner but sticky floor nasty fridge only 2 very flat pillows. I would not recommend this.
Kommentar von Hotelmanagement
12.02.2024 von Hotel Management, Hotelmanagement
Dear Guest, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the concerns you experienced with our staff. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately and genuinely appreciate you bringing this to our attention. We value your business and would love the opportunity to exceed your expectations and give you the exceptional stay we are known for.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 11.02.2024 auf Expedia
The room was in poor condition, there was several dead cockroaches on the shelves, in the microwave, in the fridge as well as several live ones that we had to get rid of. The floor was really sticky and we didn’t even feel comfortable even using the appliances. I for sure would have not stayed here if we didn’t get here as late in the day as we did. I feel the price was really high due to the quality and cleanliness.
Kommentar von Hotelmanagement
11.02.2024 von Hotel Management , Hotelmanagement
Dear Michael, We truly regret to learn about your disappointing experience at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Our pest control provider regularly services our hotel to maintain high hygiene standards. Therefore, we sincerely apologize that this was not your experience. We appreciate valuable feedback like yours so we can continue to improve our services. Thank you once more, and we do hope to have you stay with us again soon.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 09.02.2024 auf Expedia
It was horrible
No power to the room
Fuse constantly blew
Only bathroom light worked
No way to charge phone, watch tv, or see property for that matter.
Kommentar von Hotelmanagement
10.02.2024 von Hotel Management, Hotelmanagement
Dear Douglas, We apologize for the inconvenience you faced during your stay. Your experience falls short of our usual standards, and we appreciate your patience. Our maintenance team will address the issues you mentioned. We hope to have the opportunity to provide you with an improved and more comfortable stay in the future. Your feedback is important to us, and we are committed to making necessary improvements.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 05.02.2024 auf Expedia
The staff is very helpful!!
Kommentar von Hotelmanagement
06.02.2024 von Hotel Management, Hotelmanagement
Dear Selesa, Thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
