Hotel is fine, area is disgusting
Veröffentlicht am 06.02.2023 auf Hotels
Room and breakfast are nothing special but fine. During tradeshow times for sure overpriced but so is every other hotel in Frankfurt.
The area is centrally located, walking distance to train station, trade show, lots of bars and restaurants in the area however..
it is filthy as F and you're surrounded by people openly using drugs (heroin, crack, etc., not just somebody smoking some dope). I would not want to take my kids here. It's not unsafe as all these people are off their heads but just generally disgusting to see and really difficult to understand why Frankfurt allows so many people to live here like this.
Kommentar von Hotelmanagement
09.02.2023 von Front Office Team, Hotelmanagement
Dear Tom,Thank you very much for having stayed with us and for your nice ratings and your comments about our staff, wishing that you had a safe trip back home. Thank you also for your comments related to the area of the hotel. Our hotel development team aims always to find attractive locations for travelers. Our Hilton Garden Inn Frankfurt City Centre is located in the heart of Frankfurt and at the same time very well connected, as it is just a 500m stroll from Frankfurt Central Station. The team in charge supports the design and delivery of truly exceptional properties that delight our guests and reflect the unique cultures of their geographical locations. Having read your particular comments about the area; kindly note that our development-teams are of course carrying out a risk assessment in the areas and countries we are operating in or planning to do so. We are looking forward to welcoming you back soon at Hilton Garden Inn Frankfurt City Centre.Kind regards,Team Hilton Garden Inn Frankfurt City Centre