Veröffentlicht am 06.02.2023 auf Expedia
Very good location between the main station, the old harbour and parliament buildings. Great for sightseeing, shopping, eating out.
Disappointing hotel experience with several failed help attempts, cold room with no heating working for the first 1 1/2 days, then mostly only blow heater with very dry air, broken shower knob with questionable greasy thing on it! Also, old blood stains on the mattresses.
I will not be using this hotel again, sad to say.
All documented on photos.
Kommentar von Hotelmanagement
07.02.2023 von Glo Hotel Kluuvi reception , Hotelmanagement
Hello!Thank you for the constructive feedback. I feel sorry, that you didn't feel like the staff was there for you with this issue. We tried to help you as much as we could to make you feel comfortable in the room. Hope you have a great week!