Basierend auf 1.305 geprüften Bewertungen
4,5 Sauberkeit der Zimmer
4,4 Service
4,5 Komfort der Zimmer
4,3 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 25.02.2023 auf Expedia
Kommentar von Hotelmanagement
24.03.2023 von Senior Rooms Operation Manager, Hotelmanagement
Dear Mr. Gerd, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Desmond Vasquez,Senior Rooms Operation Manager
von einem verifizierten Reisenden
Veröffentlicht am 12.12.2022 auf Hotels
Kommentar von Hotelmanagement
14.12.2022 von Senior Rooms Operation Manager, Hotelmanagement
Dear Guest, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Desmond VasquezSenior Rooms Operation Manager
von einem verifizierten Reisenden
In die Jahre gekommen
Veröffentlicht am 07.05.2022 auf HotelsIn die Jahre gekommenes Hotel, eine Renovierung täte den Zimmern mal gut. Sehr laute Klima und Teppich ist per se etwas eklig. Aber halt praktisch wenn man am Flughafen für eine Nacht bleiben muss. Ansonsten würde ich es nicht wieder buchen
Kommentar von Hotelmanagement
08.05.2022 von Director of Operations, Hotelmanagement
Dear Jeanette, thank you for posting your review of the Houston Airport Marriott at George Bush Intercontinental. We are glad you found our location near the airport to be convenient for you, but we are sorry you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It was a pleasure having you, and we look forward to hosting you again soon.
Khalid Amiri,
Director of Operations
von einem verifizierten Reisenden
Veröffentlicht am 25.01.2024 auf Expedia
Room was nice and clean only problem was the wifi in the room
Kommentar von Hotelmanagement
26.01.2024 von Senior Rooms Operation Manager, Hotelmanagement
Dear Ian, Thank you for being our guest at Houston Airport Marriott at George Bush Intercontinental. We value your nice rating and are glad you loved our comfortable accommodations. That said, we regret the issues you experienced with the WiFi during your stay. We appreciate you bringing this to our attention and look forward to having the opportunity to welcome you back. Desmond Vasquez Senior Rooms Operation Manager
von einem verifizierten Reisenden
Won’t be staying there again
Veröffentlicht am 24.01.2024 auf HotelsFor the price of the room won’t pay that again, also the carpet by the window was soaking wet as either a window leak or water leak. Bed wasn’t comfortable and besides the bathroom the place was old for $400
Kommentar von Hotelmanagement
25.01.2024 von Senior Rooms Operation Manager , Hotelmanagement
Dear Michael. Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. Rest assured, your comments will be addressed appropriately to ensure we identify and rectify the issues that impacted your stay. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Desmond Vasquez,Senior Rooms Operation Manager
von einem verifizierten Reisenden
Calefacción no servía
Veröffentlicht am 23.01.2024 auf HotelsKommentar von Hotelmanagement
23.01.2024 von Senior Rooms Operation Manager, Hotelmanagement
Dear Mr. Carlos, Thank you for being our guest. We genuinely regret that you did not enjoy your visit, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Desmond VasquezSenior Rooms Operation Manager
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Kommentar von Hotelmanagement
12.02.2024 von Senior Rooms Operation Manager, Hotelmanagement
Dear Timothy, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Houston Airport Marriott at George Bush Intercontinental, and we look forward to welcoming you back soon. Desmond Vasquez,Senior Rooms Operation Manager
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
There was no one to check us in, the staff that was present wasn’t helpful.
It was cold in the facility and the room
Not clean & inconvenient
Kommentar von Hotelmanagement
21.01.2024 von Senior Rooms Operation Manager, Hotelmanagement
Dear Judith, Thank you for reviewing your stay with us. We are truly sorry for the frustrations you experienced and that your room was not suitably refreshed. We have addressed this with our housekeeping department to ensure this does not happen again. We will also follow up on your additional remarks with our team and take proper action to ensure they focus on providing authentic and warm service to our guests. We are grateful for your feedback and hope you will give us another chance to show you our devotion to providing spotless accommodations and exceptional hospitality. Desmond Vasquez,Senior Rooms Operation Manager
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Hotels
Kommentar von Hotelmanagement
21.01.2024 von Senior Rooms Operation Manager, Hotelmanagement
Dear Mario, Thank you for the excellent rating. We are delighted to know you had a great time while here and that we exceeded all of your expectations. We enjoyed having you at Houston Airport Marriott at George Bush Intercontinental, and we hope we will continue to be your hotel of choice whenever you return to the area. Desmond Vasquez,Senior Rooms Operation Manager
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
Super convenient
Kommentar von Hotelmanagement
21.01.2024 von Senior Rooms Operation Manager, Hotelmanagement
Dear Terralyn, Thank you for posting your generous review of Houston Airport Marriott at George Bush Intercontinental. We are happy to know we were only minutes away from everything you wanted to do and see on your visit to our great city. We are pleased you enjoyed your time with us and our ideal location. It was a pleasure having you, and we hope you will return soon.Desmond Vasquez,Senior Rooms Operation Manager
