Essen kathastrophal, Service Kathstrophal, definitiv hat das nichts mit dem Hilton Standard zu tun
Kommentar von Hotelmanagement
17.11.2023 von Rainer Gieringer - General Manager, Hotelmanagement
Dear Lennart Malcom,I would like to thank you for your review in regard to your recent stay with us. Our commitment is to provide each and every guest with a memorable stay and always ready to go extra mile for our guests, so I was very disappointed to learn that we failed and allowed you to depart less than satisfied. If you are ever back in Istanbul, please feel free to contact us and we will do our best to reinstate your confidence in Hilton Bomonti. Thank you again for your visit and hope to welcome you back again soon.Sincerely,Rainer GieringerGeneral Manager