Kommentar von Hotelmanagement
24.03.2021 von General MAnager, Hotelmanagement
Dear Guest, Thank you for the review about Zurich Hotel It was unfortunate that an aspect of your stay did not reflect the usual standard of experience that we provide to our guests, in this regard, kindly accept my sincerest apologies, rest assured, your comments have been taken into serious consideration and will be addressed accordingly. While I realize that we cannot undo the experience that you had during your stay, I do hope that you will in due course provide us with another chance to welcome you back to Zrich Hotel, I look forward to this opportunity in the near future with the focus to restore your confidence in our team and our service. Kindness Regards, Kerem Tataroglu, General Manager