Basierend auf 968 geprüften Bewertungen
4,6 Sauberkeit der Zimmer
4,7 Service
4,3 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 22.12.2023 auf Expedia
Kommentar von Hotelmanagement
31.01.2024 von Ismail TOPAL, Hotelmanagement
Dear Gokan,Thank you for taking the time to rate your recent stay with us! We truly appreciate your perfect score of 5 out of 5.Your positive feedback means a lot to us, and we're delighted to know that you had a wonderful experience during your time with us. If you have any specific suggestions or preferences for your next visit, please feel free to share.We look forward to hosting you again on your future visits. Thank you for choosing our hotel!Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 21.12.2023 auf Expedia
Kommentar von Hotelmanagement
25.12.2023 von Ismail TOPAL, Hotelmanagement
Dear Bilal,Thank you for taking the time to rate our hotel with a perfect score of 5 out of 5! We appreciate your positive feedback and are thrilled to know that you had an excellent experience during your stay.Your satisfaction is our top priority, and we're grateful for your support. If you have any specific feedback or suggestions that could make your next stay even more enjoyable, please feel free to share.We look forward to hosting you again in the future. Thank you for choosing our hotel!
von einem verifizierten Reisenden
Veröffentlicht am 30.11.2023 auf Expedia
Die Lage vom Hotel ist sensationell. Alles ist sehr schnell zu Fuß erreichbar und es gibt viele Essens- und Einkaufsmöglichkeiten direkt vor dem Hotel. Es war immer sehr ruhig im Zimmer auch wenn draußen in den Restaurants Musik lief.
Ich fande, dass einzelne Mitarbeiter desinteressiert waren und haben sehr selten gelacht. Dafür waren paar andere sehr nett und haben viel gelächelt.
Im Großen und ganzen ist das Hotel auf jeden Fall zu empfehlen!! Ich war sehr zufrieden!
Kommentar von Hotelmanagement
01.12.2023 von Ismail TOPAL, Hotelmanagement
Dear Mehmet Ugur,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the hotel's location sensational, with convenient access to various amenities, dining options, and shopping opportunities within walking distance. It's great to know that despite the nearby restaurant music, your room maintained a quiet ambiance.We appreciate your candid observations about our staff. We apologize if some team members appeared disinterested, but we're pleased to hear that others were friendly and welcoming, adding smiles to your experience. We'll certainly address this internally to ensure a more consistent and positive guest interaction.Your overall recommendation means a lot to us, and we are thrilled that you were very satisfied with your stay. Should your travels bring you back to the area, we would be honored to host you again.Thank you for choosing our hotel, and we hope to welcome you back in the future.Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 25.11.2023 auf Expedia
Kommentar von Hotelmanagement
28.11.2023 von Ismail TOPAL, Hotelmanagement
Dear Regina,Thank you for taking the time to rate our hotel with a score of 4 out of 5. We appreciate your feedback and are pleased to see that you had a positive experience during your stay.Your satisfaction is important to us, and we would love to hear more about your thoughts and suggestions. If there are specific areas where we can improve to make your next stay even better, please feel free to share your insights.We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel!Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 13.11.2023 auf Expedia
Die Unterkunft liegt nur 5 Minuten von denr Hagia Sofia, der Blauen Moschee und dem Topkapi-Palast entfernt. Das Frühstück ist sehr gut, alles ist sehr sauber und schön eingerichtet. Das Personal ist sehr freundlich und hilfsbereit.
Kommentar von Hotelmanagement
13.11.2023 von Ismail TOPAL, Hotelmanagement
Liebe Simone,Wir möchten uns herzlich für Ihre freundlichen Worte und die fantastische Bewertung bedanken! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben.Es ist schön zu erfahren, dass die Lage unseres Hotels für Sie ideal war und Sie die Sehenswürdigkeiten in der Nähe leicht erreichen konnten. Wir legen großen Wert auf Sauberkeit und sind erfreut, dass Sie dies bemerkt haben. Auch freuen wir uns, dass Ihnen das Frühstück gefallen hat und Sie die Einrichtung als angenehm empfunden haben.Unser Personal ist stets bestrebt, freundlich und hilfsbereit zu sein, und es ist schön zu hören, dass Sie dies so erlebt haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen für zukünftige Anfragen oder Bedürfnisse zur Verfügung.Herzliche Grüße
von einem verifizierten Reisenden
Veröffentlicht am 09.11.2023 auf Expedia
Kommentar von Hotelmanagement
10.11.2023 von Ismail TOPAL, Hotelmanagement
Dear Elisabeth,Thank you sincerely for choosing to stay with us at. We are thrilled to receive the excellent 5-star rating you gave us!Your positive feedback means the world to us. We're delighted to know that your experience at our hotel met your expectations. Providing a comfortable and enjoyable stay for our guests is our utmost priority, and we are pleased to learn that we succeeded during your visit.If there's anything specific that stood out to you or any particular aspect of your stay that you found exceptional, we would love to hear about it. Your insights help us continually improve and enhance the guest experience.We hope to have the pleasure of welcoming you back to Senatus Hotel in the future. If there's anything we can assist you with or if you have any special requests for your next stay, please don't hesitate to let us know.Once again, thank you for your kind words and for choosing Senatus Hotel.Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 30.10.2023 auf Ebookers
The location is great! It's within walking distance from all the attraction in the old town area.
Also the food is nice, price is absolutely OK.
Kommentar von Hotelmanagement
30.10.2023 von Ismail TOPAL, Hotelmanagement
Dear Pascal,Thank you for sharing your thoughts about your recent stay with us. We greatly appreciate your kind feedback and the 4 out of 5 rating you've given us.We're thrilled to hear that you found our location convenient and enjoyed the proximity to the attractions in the old town area. It's always our goal to offer our guests a great location and enjoyable dining experiences. Your positive comments about the food and pricing are heartening.Your feedback is invaluable to us as it helps us continually enhance our services and ensure our guests have a memorable stay. If you have any more insights or suggestions, please don't hesitate to share them with us.Thank you for choosing our hotel, and we hope to welcome you back soon for another wonderful experience.Warm regards
von einem verifizierten Reisenden
Veröffentlicht am 27.10.2023 auf Expedia
Kommentar von Hotelmanagement
16.11.2023 von Ismail TOPAL, Hotelmanagement
Lieber Helmut,Vielen Dank für Ihre Bewertung und Ihr konstruktives Feedback. Es bedeutet uns viel, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu teilen.Wir freuen uns, dass Sie einen insgesamt positiven Aufenthalt bei uns hatten. Ihr Feedback ist uns wichtig, und wir werden sicherstellen, dass wir an den Punkten arbeiten, die Sie möglicherweise verbessern möchten.Es wäre uns eine Freude, Sie in der Zukunft wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anmerkungen oder Wünsche haben, lassen Sie es uns bitte wissen.Herzliche Grüße
von einem verifizierten Reisenden
Veröffentlicht am 23.10.2023 auf Ebookers
Kommentar von Hotelmanagement
12.11.2023 von Ismail TOPAL, Hotelmanagement
Dear Liridon,We extend our heartfelt gratitude to you for choosing to stay at Senatus Hotel. It was truly our pleasure to host you, and we are honored to receive the outstanding 5-star rating you generously provided.Your positive feedback is a source of great motivation for our team. We are thrilled to learn that your experience at our hotel met and exceeded your expectations. Ensuring our guests have a memorable and enjoyable stay is our top priority, and it is immensely rewarding to know that we succeeded during your time with us.If there are any specific aspects of your stay that you found particularly commendable or if you have any suggestions for improvement, we would love to hear from you. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to Senatus Hotel in the future. If there's anything we can assist you with or if you have any special requests for your next stay, please feel free to reach out.Once again, thank you for your glowing review and for choosing Senatus HotelBest regards
von einem verifizierten Reisenden
Veröffentlicht am 20.10.2023 auf Expedia
Loud
Kommentar von Hotelmanagement
21.10.2023 von Ismail TOPAL, Hotelmanagement
Dear Heim,I hope this message finds you well. First and foremost, we would like to express our gratitude for choosing our hotel for your recent stay. We take all feedback from our guests seriously and appreciate the time you took to share your experience.We noticed that you rated your stay with 3 out of 5 points, and we're truly sorry to hear that your experience did not meet your expectations. We value every guest's comfort and satisfaction, and it appears that there may have been some concerns during your stay. We understand that there were room changes and even an upgrade provided to enhance your experience, and it's disheartening to hear that these efforts did not result in a more positive impression.We would genuinely appreciate it if you could share more specific feedback with us regarding your stay. Understanding the areas where we fell short of your expectations will help us make the necessary improvements to ensure a better experience for our future guests.Your opinion is important to us, and we are committed to making your next stay more enjoyable. Please feel free to reach out to us with any additional comments or suggestions that could help us serve you better in the future.Thank you for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying stay.Warm regards,
