Basierend auf 532 geprüften Bewertungen
3,9 Sauberkeit der Zimmer
4,0 Service
3,8 Komfort der Zimmer
3,8 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Expedia
Kommentar von Hotelmanagement
24.01.2024 von Tunel Residence, Hotelmanagement
Thank you for the great review!
von einem verifizierten Reisenden
Veröffentlicht am 26.10.2023 auf Expedia
Das einzige gute ist die Lage sehr zentral. Der Rest Katastrophe
Kommentar von Hotelmanagement
13.11.2023 von Tunel Residence, Hotelmanagement
Hello Burcu,Thank you for sharing your feedback. We appreciate knowing that the central location was the only positive aspect for you. We apologize for the overall negative experience.If there are specific issues you would like us to address or improve, please let us know. Your input is important, and we'll use it to enhance our services.
von einem verifizierten Reisenden
Veröffentlicht am 15.10.2023 auf Ebookers
Grossartig
Sauberkeit muss verbessert werden
Kommentar von Hotelmanagement
20.10.2023 von Tunel Residence, Hotelmanagement
Dear Duva,Thank you for taking the time to share your feedback on ebookers. We appreciate your review and are pleased to hear that you found our service to be good. We also acknowledge your point about cleanliness and will work diligently to enhance this aspect of your experience. We hope to have the opportunity to welcome you back in the future and provide an even better stay.
von einem verifizierten Reisenden
Veröffentlicht am 06.10.2023 auf Expedia
I don’t recommend this hotel.
It’s v central. But the accommodation is run down and not very clean. I had a superior room to the back although a city view was promised. The furniture and bathroom were run down. The bathroom wasn’t clean at all. I found a hair on the toilet paper. And there was dust everywhere e.g. night stand. Don’t recommend!
Kommentar von Hotelmanagement
20.10.2023 von Tunel Residence, Hotelmanagement
Dear Okyung,We appreciate your feedback and apologize for the issues you encountered during your stay. Your satisfaction is our top priority, and we're genuinely sorry that we fell short of your expectations. We'll address the cleanliness and maintenance concerns you've raised with our team to ensure that such issues are rectified.Thank you for bringing this to our attention, as it helps us improve. If you decide to give us another chance, we're committed to providing you with a much more pleasant experience.
von einem verifizierten Reisenden
Veröffentlicht am 02.09.2023 auf Ebookers
Kommentar von Hotelmanagement
06.09.2023 von Tunel Residence, Hotelmanagement
Sohail, we apologize for your 1-star rating. If you could provide more details and feedback about your experience, it would help us address these issues more effectively. Rest assured, our staff will take note of your feedback. We will continue to strive for a better experience for you. Thank you.
von einem verifizierten Reisenden
Veröffentlicht am 18.05.2023 auf Expedia
Wie immer top Service und die Zimmer sauber immer wieder
Kommentar von Hotelmanagement
03.07.2023 von Tunel Residence, Hotelmanagement
Thank you for staying with us. We appreciate your feedback!
von einem verifizierten Reisenden
Veröffentlicht am 30.12.2022 auf Expedia
Positiver Eindruck
Kommentar von Hotelmanagement
09.01.2023 von Tunel Residence, Hotelmanagement
Thanks for staying with us.
von einem verifizierten Reisenden
Veröffentlicht am 11.11.2022 auf Expedia
von einem verifizierten Reisenden
Veröffentlicht am 11.10.2021 auf Hotels
Kommentar von Hotelmanagement
14.10.2021 von Tunel Residence, Hotelmanagement
Thanks for staying with us. We appreciate your feedback!
von einem verifizierten Reisenden
Super Lage , top Hotel
Veröffentlicht am 01.10.2021 auf HotelsAlles top , super Lage ! Tolle Bar auf dem roof
Spontan gebucht … großes Zimmer super freundlich
Kommentar von Hotelmanagement
04.10.2021 von Tunel Residence, Hotelmanagement
Thanks for staying with us. We appreciate your feedback.
