Veröffentlicht am 03.01.2024 auf Expedia
Even with the Do Not Disturb with up, I had housekeeping banging on my door more than once. I work nights, so they woke me up each time. Two days before my stay was supposed to be over, the staff came around to kick me out of my room because they screwed up the paperwork and thought I had overstayed my reservation. I did not.
Outlets were falling out of the walls. The bathroom was dirty. Rust on everything metal. The hair dryer did not work. There's a loud whining noise thing off all hours of the night. The microwave was broken. The fridge door detached when I opened it, and was just hanging on one hinge.
I knew it wasn't a fancy hotel, but it DEFINITELY wasn't worth what I still had to pay for it.
Kommentar von Hotelmanagement
26.02.2024 von BB, Hotelmanagement
Sorry to hear about your negative experience, Katherine. We apologize for the inconvenience caused by our housekeeping and staff. We will address the cleanliness and maintenance issues to ensure a better stay for our guests in the future.