Mega freundlicher Empfang an der Rezeption. Man hat sich sofort wohl gefühlt. Parkplätze waren ausreichend vorhanden, wenn auch leider kostenpflichtig. Das Zimmer war sehr komfortabel, sah neu renoviert aus. Das Frühstück hat ebenfalls 5 Sterne verdient. Große Auswahl, sehr guter Service. Einziges Manko: selbst für amerikanische Verhältnisse noch zu viel Plastik. Ansonsten alles top! Jederzeit wieder!
Kommentar von Hotelmanagement
12.10.2023 von Guest Services Agent, Hotelmanagement
Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. Due to the nature of being in Downtown Knoxville, none of the hotels have the option of free-parking. We are sorry for the inconvenience, which is why we make sure it is located on our website. We have recently revamped our breakfast selection and highly appreciate your feedback. I always appreciate honest criticism, as it is one of the only true ways for us to grow and improve. I am always open to hearing any suggestions, including ways that we can raise the quality of our breakfast selection! Again, thank you so much for your review, and we look forward to welcoming you back as a return guest in the near future!