Basierend auf 364 geprüften Bewertungen
3,4 Sauberkeit der Zimmer
3,4 Service
3,4 Komfort der Zimmer
3,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 15.12.2023 auf Hotels
Kommentar von Hotelmanagement
17.12.2023 von Manager, Hotelmanagement
Hello Brandi,Thank you for choosing our hotel for your recent stay. We value your feedback and would appreciate it if you could kindly reach out to us directly to discuss any issues or concerns you may have had during your stay. We strive to provide exceptional experiences for all our guests and would love the opportunity to address any areas that may have fallen short. We hope to welcome you back in the future for an improved stay.
von einem verifizierten Reisenden
Veröffentlicht am 14.12.2023 auf Expedia
Room had a weird smell. The door didn’t close properly so there was a crack that let in cold air. Had to clean the toilet seat before I could use it. Stayed for 1 hour and checked out, went across the street to the Holiday Inn. Staff was nice upon check in so I didn’t ask for a refund.
Kommentar von Hotelmanagement
17.12.2023 von Manager, Hotelmanagement
Hello Diana,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the issues you encountered during your stay. We appreciate your kind words about our staff and are glad they provided a pleasant check-in experience. If you have any further concerns, please don't hesitate to reach out to our management team directly.
von einem verifizierten Reisenden
Veröffentlicht am 01.12.2023 auf Expedia
Kommentar von Hotelmanagement
10.12.2023 von Manager, Hotelmanagement
Hello Jeffrey F.,We're sorry to hear that you didn't have the best experience during your stay. We encourage you to reach out to our hotel directly so that we can understand the specific issues you encountered and address them accordingly. Your satisfaction is important to us, and we value your feedback.
von einem verifizierten Reisenden
Veröffentlicht am 26.11.2023 auf Expedia
Kommentar von Hotelmanagement
03.12.2023 von Manager, Hotelmanagement
Hello William,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team is dedicated to providing exceptional service and creating memorable stays for our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the near future.
von einem verifizierten Reisenden
Veröffentlicht am 23.11.2023 auf Expedia
nice and quiet
Kommentar von Hotelmanagement
26.11.2023 von Manager, Hotelmanagement
Hello anna,Thank you for your feedback! We appreciate your kind words about the peaceful ambiance of our hotel. We're glad you enjoyed your stay and hope to welcome you back in the future for another relaxing experience.
von einem verifizierten Reisenden
Veröffentlicht am 20.11.2023 auf Expedia
Kommentar von Hotelmanagement
26.11.2023 von Manager, Hotelmanagement
Hello William,Thank you for staying with us. We appreciate your rating and hope you had a pleasant stay. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 18.11.2023 auf Expedia
Clean.
Kommentar von Hotelmanagement
19.11.2023 von Manager, Hotelmanagement
Hello Raleigh S.,Thank you for acknowledging the cleanliness of our hotel. We take pride in maintaining high standards of cleanliness for our guests' comfort. If there's anything else we can assist you with, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future.
von einem verifizierten Reisenden aus Schwenksville
Veröffentlicht am 12.11.2023 auf Expedia
Kommentar von Hotelmanagement
14.11.2023 von Guest Relations Management, Hotelmanagement
Hi Steven! We regret to hear that you did not enjoy your stay with us. We hope to see you again someday and to transform your opinion of our hotel and service.
von einem verifizierten Reisenden
Veröffentlicht am 14.10.2023 auf Expedia
Kommentar von Hotelmanagement
17.10.2023 von Guest Relations Specialist, Hotelmanagement
Dear Hunter, Thank you for taking the time to leave a positive rating of your stay with us. We're delighted to know that you had a satisfactory experience during your visit. We hope to have the pleasure of hosting you again in the future and providing you with another enjoyable stay. Your comfort and satisfaction are our top priorities, and we appreciate your kind words.
von einem verifizierten Reisenden aus MIRAMAR BEACH
Veröffentlicht am 06.10.2023 auf Travelocity
The room was filthy and smelled of mold. No water pressure. It looks like they tried to freshen the room up but it reminds me of putting lipstick on a pig. I would not stay here again. I would rather sleep on a park bench. The manager was not accommodating and was rude when we brought up issues.
Kommentar von Hotelmanagement
29.10.2023 von Manager, Hotelmanagement
Hello John,We apologize for any inconvenience caused during your stay. Please allow us the opportunity to investigate and address these concerns.
