Basierend auf 1.719 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,0 Service
3,9 Komfort der Zimmer
3,9 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 01.04.2022 auf Expedia
Sauberes geräumiges Zimmer. Preis-Leistung ok.
Kommentar von Hotelmanagement
01.04.2022 von GM, Hotelmanagement
Dear Sophie,
Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.
Sincerely,
Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Hotels
Kommentar von Hotelmanagement
29.01.2024 von GM, Hotelmanagement
Dear Melody, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Rob Adams GM
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Hotels
Kommentar von Hotelmanagement
29.01.2024 von GM, Hotelmanagement
Dear Anne, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rob Adams GM
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Kommentar von Hotelmanagement
29.01.2024 von GM, Hotelmanagement
Dear Tabitha, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon. Best, Rob Adams GM
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Hotels
Service staff in restaurant was terrible. They spent more time complaining about how there was no busboy than focusing on guests. Ordered food took over 40 minutes to receive. Coffee and water had to be refilled ourselves as we could find no staff. No milk was at buffet and after asking 3 times did we receive it.
Kommentar von Hotelmanagement
14.01.2024 von GM, Hotelmanagement
Dear Chris,Thank you for taking the time to share your experience. Please accept my heartfelt apology for our lapse in service. We are committed to providing efficient and exceptional service, making it all the more regrettable that we missed the mark during your dining experience. We value you as our guest and hope to have another opportunity to deliver a stay that reflects our high standards in every way.Sincerely,Rob AdamsGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 11.01.2024 auf Expedia
Rooms are very dull and up to Hilton standard.
Kommentar von Hotelmanagement
12.01.2024 von GM, Hotelmanagement
Dear Fazil,We hold ourselves to a high standard, so I regret we did not exceed your expectations or ours. We value your business and your loyalty to the Hilton family of hotels, and I appreciate your feedback as it allows us to impact future guest experiences positively. We would love another opportunity to welcome you again and to deliver the same exceptional stay you have come to expect from a Hilton.Sincerely,Rob AdamsGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 10.01.2024 auf Orbitz
The interior design is beautiful and it’s open and airy. Lots of space to relax or work.
But I was shocked at how slow restaurant was, they seemed understaffed and flustered and confused. We canceled our lunch because it was talking too long and my son was starving!!
Kommentar von Hotelmanagement
11.01.2024 von GM, Hotelmanagement
Dear Tiffney,Our team is committed to ensuring that your stay is enjoyable. We appreciate your feedback and thank you for taking the time to write a review, as it helps us to achieve this goal. I am sorry to hear that you had a negative dining experience. Thank you for choosing our hotel during your visit to the area, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Rob AdamsGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 09.01.2024 auf Expedia
Kommentar von Hotelmanagement
27.03.2024 von GM, Hotelmanagement
Dear veronica, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Rob Adams, GM
von einem verifizierten Reisenden
Veröffentlicht am 08.01.2024 auf Expedia
Valet
Kommentar von Hotelmanagement
09.01.2024 von GM, Hotelmanagement
Dear Kevin,Thank you for choosing our hotel and leaving us feedback. It is great that you enjoyed your stay and our valet service. We hope to be your first choice of lodging should you return to our area. Best,Rob AdamsGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 07.01.2024 auf Expedia
Service was quick and rapid- a request for room service was fulfilled within 20 minutes; however, pricing of parking was relatively pricey at the time. $35 a day for uncovered, and $40 for Valet parking. Waters, apples, and other liquid commodities are free. No jacuzzi/hot tub, though.
Kommentar von Hotelmanagement
09.01.2024 von GM, Hotelmanagement
Dear David,It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Best,Rob AdamsGeneral Manager
